HRSS Manager

HRSS Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:
As a Human Resources Manager you will work closely with colleagues in the HRM team, our HR Business Partners, business partners and all HR Centres of Excellence to provide first class HR support to the ICON community locally and internationally.
You will play a key position in the roll out of HR projects and programmes annually.
We are looking for an experienced HR Manager (5+ years as a HRM) with a demonstrable ability to partner with, motivate and influence leaders via mentorship and advising. The role calls on the HRM to switch easily between strategic and tactical tasks.
• Delivery of complex case management advice on key areas such as disciplinary, performance management redundancy, long-term sickness and Issues that require country specific interaction.
• Responsible for management of employee relations, legal compliance and ensuring HR policies meet these requirements in designated country or region.
• Actively work with Managers in your region to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements.
• support the implementation of people strategies and plans through the rollout of HR programmes and through the provision of local country Insight into the broader HR team.
• For countries that have a Country Management Team, act as a partner to that team.
• Build tight-knit relationships with key Managers within your country (or countries) of responsibility and also with the offshore managers who have people management responsibility in these countries.
• Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams.
• Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure a smooth transition on local issues and ensure clarity on when the team should hand over or raise.
• Support and coach people managers on complex employee Issues.
• Other duties as assigned.

You will need:

• Bachelor's or Master's Degree in Human Resources
• 10 to 15 years experience in HR domain, preferably in HR Shared services or end to end employee cycle
• Should have People Management skills
• Should have experience in handling HR activities in APAC, EMEA or America.
• Data Analysis - uses data to build business case, drive decisions to help interpret a situation
• Employee relations & compliance – expert in employee relations, balancing difficult situations, mitigating risk and proposing solutions.
• Project management – can lead projects, engaging key partners, handles risk.
• Change management – advanced ability to inspire change plan and engage partners
• Executive presence - Enthusiastically speaking up with issues while recommending a solution.
• Eye for business – understand business drivers, key financial measurements, align and prioritize HR processes and practices to support organization’s vision and goals.
• Policy – Able to inspire change, facilitate communication and dissemination of policy.
• Diversity and Culture – identifies gaps & tap into expertise to recommend/influence action plans or solutions.
• Collaboration - Build strong working relationships and ability to effectively influence and have crucial conversations with key partners.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply