Global Delivery Manager Administrative Operations [T500-25411]

Talent500 is hiring for one of its clients. Manager, Administrative Operations – Global Delivery (India) Overview: This role provides high-quality administrative and operational support while also leading processes, mentoring team members, and driving consistency, efficiency, and scalability across the firm. The ideal candidate is a proactive leader who thrives in a fast-paced, deadline-driven environment and demonstrates strong organizational skills, attention to detail, and the ability to manage competing priorities across time zones. This individual will serve as a key partner to stakeholders globally and help enhance the effectiveness of the Global Delivery model. Key Responsibilities: Administrative & Operational Leadership: Provide advanced administrative support to senior professionals and engagement teams across regions. Oversee and optimize complex calendaring, scheduling, and coordination across time zones. Lead prioritization of competing requests across stakeholders while ensuring accuracy and timeliness. Identify, implement, and monitor process improvements to enhance efficiency and scalability. Serve as a point of escalation for complex administrative or operational issues. Team Leadership & Development: Mentor and support junior administrative team members within the Global Delivery team. Provide guidance on best practices, workflows, and quality standards. Assist in onboarding and training new team members. Foster a collaborative, high-performance team environment. Engagement & Project Oversight: Oversee work intake processes and coordinate conflict checks. Ensure accuracy and consistency of job and engagement records. Review time entry, expense reporting, and billing support for completeness and accuracy. Monitor billing summaries, invoicing, collections, and project closeout processes.