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Front Office Executive

Full-time

Enrise by Sayaji Pune

Pune is the IT hub of the world. The city sees guests come from all over the world for business and leisure, and many of them choose a luxurious stay at Enrise by Sayaji Pune. Owing to its proximity to the IT Park, Mumbai-Pune Expressway, and other premium suburbs, many choose to stay at West Pune’s favourite 4-star business hotel, Enrise by Sayaji Pune. Renowned for creating “Yours Truly” service, Sayaji Group of Hotels is a sophisticated collection of individually designed hotels catering to both leisure and business travellers with stylish guest rooms and versatile meeting facilities. Besides earning recognition for our world-class amenities and services in the hospitality sector, Sayaji has spread its wings with its Pan-India presence. Sayaji Group of Hotels is known for its bespoke experiences and signature hospitality. We are a home-grown Indian brand competing with the biggest hotel entities from across the globe. The management solely believes in providing exemplary luxury, quality, and service. The brand works on combining diversity with culture and inheriting the core values, especially including taking utmost care of people and their well-being. Our services and amenities are 360° in the truest sense.

We Enrise by Sayaji Pune is hiring dynamic, energetic, passionate and experienced candidate for the position of Front Office Executive.

Job Responsibilities of Front Office Executive:

  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Skills and Requirements:

  • Minimum 2 years of working experience as front office executive, supervisor or relevant position.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.
Vacancy posted more than 2 months ago
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