Head of Human Resources

About the Opportunity
Client is a part of an international logistics group with presence in the GCC, Africa, and the UK. The Head of HR will lead all people functions across the pan-India network from the corporate office in Vashi, Navi Mumbai, building the people strategy, systems, and culture that enable business growth while ensuring full compliance with Indian labour law.

Role & Responsibilities
- Develop and deliver an HR strategy aligned with the company’s business plan and group HR policies.
- Design the organisation structure, grading, job architecture, and delegation of authority across head office and branches.
- Lead workforce planning and manpower budgets with the CEO and Finance.
- Run end-to-end hiring for all levels, from branch operations staff to senior leadership.
- Build a strong employer brand in the logistics sector and manage campus, referral, and agency channels.
- Control hiring cost, time-to-fill, and quality of hire.
- Own the pay structure, salary benchmarking, annual increments, and incentive schemes, including sales incentives.
- Ensure accurate, on-time payroll for all locations, including PF, ESIC, professional tax, LWF, gratuity, and TDS on salary.
- Manage group medical, accident, and term insurance and other employee benefits.
- Run the annual performance cycle with clear KPIs and goal-setting for every role.
- Identify high-potential employees and build succession plans for critical roles.
- Drive retention programmes and conduct exit analysis.
- Build training plans for operations, customer service, sales, compliance, and leadership.
- Ensure mandatory training and certifications, such as dangerous goods (IATA DGR / IMDG), customs, and safety, are current.
- Run induction and onboarding for all new joiners.
- Ensure compliance with the four Labour Codes (Wages, Industrial Relations, Social Security, and Occupational Safety, Health and Working Conditions) and applicable state Shops and Establishments Acts.
- Manage registers, returns, inspections, and licences for all branches and contract labour.
- Handle grievances, disciplinary inquiries, and union or worker relations at sites and warehouses.
- Run the Internal Committee under the POSH Act and keep the policy and training current.
- Maintain the employee handbook and HR policies, including leave, travel, code of conduct, and whistleblowing.
- Implement and manage an HRMS for attendance, payroll, records, and self-service.
- Provide accurate HR MIS and dashboards to the CEO, Board, and Group HR.
- Build a culture of safety, integrity, accountability, and customer focus.
- Run engagement surveys, recognition programmes, and wellbeing initiatives.
- Promote diversity and inclusion across all locations.
- Manage manpower agencies and outsourced staff, including contracts, rates, and compliance audits.
- Ensure contractors meet statutory obligations for their workers.

Skills & Qualifications
Must-Have
- MBA / PGDM in Human Resources, or a Master’s in Personnel Management / Labour Welfare / Industrial Relations.
- 15+ years of HR experience, with at least 5 years leading the HR function for a multi-location company in India.
- Experience in logistics, freight forwarding, supply chain, transportation, or a similar operations-heavy sector.
- Strong working knowledge of Indian labour laws, the Labour Codes, payroll statutory compliance, and POSH.
- Track record of handling large field and contract workforces, and employee relations at sites.

Preferred
- Law degree (LLB) or certification in labour law.
- Experience implementing an HRMS (e.g., SAP SuccessFactors, Darwinbox, Keka, greytHR).
- Experience in a group or multinational structure with reporting to overseas HR.
- Exposure to M&A integration or setting up new branches.

Benefits & Culture Highlights
- Competitive fixed CTC plus annual performance bonus.
- Medical insurance for self and family.
- Statutory benefits.
- Travel and communication allowances.