Quality Assurance Director - Enterprise Telecom Products
Cross Bridges
Position Summary :We are seeking an experienced Director - Quality Assurance to lead the QA strategy, execution, and transformation for enterprise telecom products. The role is responsible for driving engineering excellence, building high-performing global QA teams, defining automation and quality roadmaps, and ensuring the successful delivery of scalable, high-quality software solutions.Key Responsibilities :- Define and execute the organization's QA strategy aligned with business objectives.- Lead and mentor global QA teams across functional, automation, integration, performance, and system testing.- Drive test automation, CI/CD adoption, and quality engineering best practices.- Establish quality governance, release readiness, KPIs, and continuous improvement initiatives.- Collaborate with Product, Engineering, Architecture, and Customer teams to ensure successful product delivery.- Lead defect prevention, root cause analysis, risk management, and production quality improvements.- Build a culture of innovation, accountability, and engineering excellence.Required Qualifications :- Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related field.- 15+ years of experience in Software Quality Assurance with leadership experience managing global QA organizations.- Strong expertise in Agile, DevOps, CI/CD, automation frameworks, and enterprise software testing.- Proven ability to build, scale, and lead high-performing QA teams.Telecom Domain Expertise :- Strong knowledge of telecom technologies, including:i. 4G/LTE, 5G Core, IMS, VoLTE, VoWiFiii. Mobile Core Networksiii. International Roaming, Inter-Operator Testing (IOT), and GSMA standardsiv. TAP3, NRTRDE, BCE, Roaming Billing, and Settlementv. Signaling and Core Network Protocols: SS7, Diameter, SIP, MAP, CAMEL, GTP, SIGTRAN, SCTP, TCP/IPTechnical Expertise :- Experience with:i. Test Automation (Selenium, Playwright, Appium, Robot Framework)ii. API & Performance Testing (Postman, Rest Assured, JMeter, LoadRunner)iii. Cloud, Microservices, Docker, Kubernetesiv. CI/CD tools such as Jenkins, GitLab CI, or Azure DevOpsv. Linux/Unix, SQL, Python or Javavi. AI-driven Quality Engineering and Test Automation (preferred) (ref:hirist.tech)
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