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Service Delivery Director

Full-time

HCLTech

Leadership software engineering role at HCLTech in Bengaluru and Telangana. Needs 15+ years.

What you'll do

  • Define and implement the Reckitt Experience Management framework across all towers and service lines
  • Establish experience-led governance models aligned with Reckitt business objectives
  • Create and institutionalize experience metrics, measurement frameworks, and improvement roadmaps

What you need

  • ServiceNow
  • ITIL
  • SAP
  • Power BI
  • Tableau

Job details

  • Location: Bengaluru, Telangana
  • Experience: 15–27 years
  • Education: Any graduate
  • Employment type: Full-time
  • Languages: English
Vacancy posted 7 days ago
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