Saviynt Support Specialist

🚀 We’re Hiring: Saviynt Support Specialist | NextGen Identity 📍 Location: Remote (India) 💼 Experience: 5–8 Years ⏳ Availability: Immediate Joiners Preferred 🔎 Role: Saviynt Support Specialist NextGen Identity is seeking a skilled Saviynt Support Specialist to manage and support enterprise IAM solutions built on the Saviynt platform. This role is ideal for professionals with strong troubleshooting expertise, operational support experience, and a solid understanding of identity governance processes. 🔑 Key Responsibilities: Provide L2/L3 support for Saviynt IGA platform, ensuring system stability and performance Monitor, troubleshoot, and resolve issues related to access requests, certifications, and integrations Manage and maintain workflows, connectors, and security configurations Perform root cause analysis (RCA) and implement preventive measures Support periodic access reviews, audit requests, and compliance activities Collaborate with internal teams and clients to address incidents and service requests Work on enhancements, bug fixes, and continuous improvements in the Saviynt environment 🧩 Required Skills & Experience: 5–8 years of experience in Identity and Access Management (IAM) Hands-on experience in Saviynt support, troubleshooting, and administration Strong understanding of IGA concepts such as provisioning, certifications, and RBAC Experience working with SQL, APIs, and directory services (AD/LDAP) Familiarity with incident management and ticketing tools Strong analytical, problem-solving, and communication skills Saviynt certification is an added advantage 🌟 Why Join Us: Be part of a dynamic and growing IAM team Fully remote work environment Exposure to enterprise-scale IAM projects O