Team Lead
Rs 7 lakh p.a.TP
Job Description – Team Leader (Banking / International Customer Support)
Position: Team Leader
Location: Malad, Mumbai
CTC: Up to ₹7 LPA
Working Days: 5 Days a Week
Shift: Rotational Shifts
Job Summary
We are seeking an experienced Team Leader to lead and manage a team of customer support associates in a dynamic and performance-driven environment. Candidates from Banking, BFSI, International Customer Support, International BPO, or Customer Service backgrounds are preferred.
Key Responsibilities
- Manage day-to-day team operations and ensure achievement of performance targets.
- Monitor productivity, quality, attendance, and service levels.
- Conduct regular coaching, feedback sessions, and performance reviews.
- Handle customer escalations and ensure timely resolution.
- Drive team engagement and maintain high levels of employee motivation.
- Ensure adherence to organizational policies and client requirements.
- Prepare and maintain performance reports and MIS.
Eligibility Criteria
- Graduation is Mandatory (Only Graduates can apply).
- Minimum 1–3 years of experience as a Team Leader.
- Banking, BFSI, International Customer Support, or BPO experience preferred.
- Strong communication, leadership, and people management skills.
- Comfortable working in rotational shifts.
- Willing to work from Malad, Mumbai .
Preferred Candidate Profile
- Immediate Joiners Preferred.
- Experience handling customer service or international process teams.
- Strong analytical and problem-solving skills.
- Candidates must be comfortable commuting to Malad, Mumbai .
Compensation & Benefits
- Salary up to ₹7 LPA
- 5 Days Working
- Career Growth Opportunities
- Dynamic and Collaborative Work Environment
Interested candidates can share their updated resume along with Current CTC, Expected CTC, Notice Period, and Current Location.
Note: Only graduates who are comfortable working from Malad, Mumbai should apply.
View phone number on euspert.app - HR (NEHA)
Vacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the Team Lead in Mumbai vacancy
- ...Cultural Programming ahead of periodic allocation reviews. Concierge & Guest Experience Brief and manage the dedicated floor concierge team for each booking, ensuring a named concierge is assigned and guest arrival is met and escorted to standard. Act as the first point...SuggestedFull timeWork at officeNight shiftWeekend work
- This role is for one of our clients Industry: Capital Markets Seniority level: Associate level Min Experience: 1+ years Location: Mumbai, Maharashtra, India JobType: full-timeSuggestedFull time
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...to ensure high standards in model outputs. Collaborate with teams to improve AI model performance in generating music. Work...SuggestedRemote jobContract workSummer workImmediate start
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...ensure high-quality evaluations. Collaborate with AI research teams to enhance training data quality . Qualifications...SuggestedRemote jobContract workSummer work
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...any help or support, reach out to: ****@*****.*** PS: Our team reviews applications daily. Please complete your AI interview and...SuggestedRemote jobContract workSummer work
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...any help or support, reach out to: ****@*****.*** PS: Our team reviews applications daily. Please complete your AI interview and...Remote jobContract workSummer work
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...any help or support, reach out to: ****@*****.*** PS: Our team reviews applications daily. Please complete your AI interview and...Remote jobContract workSummer work
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...any help or support, reach out to: ****@*****.*** PS: Our team reviews applications daily. Please complete your AI interview and...Remote jobContract workSummer work
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...training. Provide clear, structured feedback to AI research teams to improve training data quality. Qualifications Must-Have...Remote jobContract workSummer workImmediate startFlexible hours
- ...job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...any help or support, reach out to: ****@*****.*** PS: Our team reviews applications daily. Please complete your AI interview and...Remote jobContract workSummer work
- ...partners and teamwork oriented. Join us and be yourself! This role is based in Mumbai, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building...1 day week
- ...its vision of Techpowering the World®, Evolute enables leaders and teams to move ideas seamlessly from concept to deployment, combining... ...opportunity to shape industries, build enduring capabilities, and lead with purpose—while creating measurable impact across industries and...Long term contractFlexible hours
- ...its vision of Techpowering the World®, Evolute enables leaders and teams to move ideas seamlessly from concept to deployment, combining... ...Build a strong business and sales pipeline enduring capabilities, and lead with purpose—while creating measurable impact across industries...Long term contractFlexible hours
Rs 0.5 - 0.55 lakhs p.a.
Major Areas of Contribution: 1. Strategic Contribution: · Support HR digital transformation through effective HRMS utilization and process automation. · Ensure standardized HR operational processes across Group companies. · Maintain audit readiness by ensuring statutory ...Full time- ...Responsibilities: Identify and connect with potential B2B clients to generate leads. Develop and maintain long-term relationships with business clients. Present and promote products/services to meet client needs. Negotiate contracts, close deals, and achieve sales...
- Requirements: ~ Bachelor's Degree in Engineering, Electronics/ BBA/MBA or a related field. ~2–5 years of experience in sales or business development. ~ Strong communication, negotiation, and client-handling skills. ~ Target...
- ...Maintain proper documentation of all pricing requests and responses Stakeholder Coordination Work closely with internal sales teams to understand deal requirements Collaborate with product managers for pricing approvals, inputs, and updates Act as a bridge between...
- ...for meetings and follow-ups. ~Handle renewal follow-ups and quotations. ~Prepare quotations and coordinate internally. ~Maintain lead details and sales updates. ~Ensure timely follow-up until conversion. Requirements: ~ Strong/fluent English communication is mandatory...Immediate start
- ...Deliverables Role Overview As part of the Mahindra Auto Accessories team, the Assistant Manager – NPD Engineer (Trims & Wheels) will be... ...activities and coordinate prototype and sample creation. Lead fitment validation, testing, and engineering reviews to ensure compliance...
Rs 4 - 4.5 lakhs p.a.
...with clients and understand their needs. 2. Identify and develop new business opportunities. 3. Collaborate with cross-functional teams to deliver exceptional service. 4. Monitor market trends and competitor activities. 5. Opportunity to make a direct impact on business...Immediate startRs 2.7 - 3.8 lakhs p.a.
...Perks Informal dress code 5 days a week Number of openings 1 About B EduCARE B EduCARE is one of Mumbai's leading entrance coaching institutes for entrance exams (Law/MBA/BBA/Banking, etc.) Activity on Internshala Hiring since November 20...Immediate startRs 3 - 3.5 lakhs p.a.
...simpler, more transparent, and more trustworthy. From technology and product to sales, marketing, operations, and customer experience, our teams work together to solve real-world challenges in one of India's largest and most dynamic industries. Activity on Internshala...Immediate startRs 3 lakh p.a.
...keep the relationship warm after they say yes. 3. Keep CRM and lead records current so nobody has to reconstruct a conversation from memory... ...clients, universities and partnership routes. 2. Support senior team members on business development, revenue and partnership targets...Long term contractImmediate startRs 2 - 3 lakhs p.a.
...the applicant tracking system 3. Do outbound communication by email, WhatsApp, and calls for leads given 4. Handle incoming leads 5. Do the tasks as given by the MD for team management (managing a 40-member team using technology) Skill(s) required Claude Effective...Immediate startWorldwideRs 2.5 - 3 lakhs p.a.
Actively hiring Executive Assistant Start Date Starts Immediately CTC (ANNUAL) ₹ 2,50,000 - 3,00,000 ₹ 2,50,000 - 3,00,000 /year ...Immediate startRs 3.5 - 4.1 lakhs p.a.
.... Manage conflict resolution and maintain strong partner relationships. 5. Share market insights and partner feedback with internal teams to positively impact revenue metrics. 6. Track, maintain, and optimize partnership performance and operational processes. Skill(s)...Immediate startRs 4.05 - 4.4 lakhs p.a.
...managers, store managers, and other decision-makers. Generate new leads and convert them into active customers. Achieve assigned daily,... ..., sales, and customer information. Coordinate with the internal team regarding order processing, stock availability, and customer...Local areaImmediate startRs 3.6 lakh p.a.
...: Pitch SP Wealth Associates, products & 3.Value propositionRelationship Management: Regular visits, follow-ups 4.Partner engagement Lead Generation: Get referrals and qualified leads 5.Coordinate with internal teamDatabase & Reporting: Track contacts, meetings. 6.Referrals...Part timeLocal areaImmediate startRs 14000 per month
...communication and workplace culture initiatives. Coordinate with internal teams for administrative and day-to-day office requirements. Skill(s)... ...a wide spectrum of professional services under one roof to leading domestic and multinational companies, spread across all sectors....Work at officeImmediate startRs 2 - 3 lakhs p.a.
Actively hiring Mystery Audit Scheduler (Analyst) Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year ...Immediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Lead. Be the first to apply!
