Franchisee Support Manager

The Franchise Support Manager drives regional business growth, ensures brand compliance, and assists franchise partners in achieving student admission targets. They bridge the gap between corporate goals and local centers, overseeing daily operations, faculty training, and marketing initiatives.

Business Growth: Drive regional revenue and support franchise partners in meeting student enrollment and admission targets. Operational Excellence: Ensure all franchise centers comply with company policies, academic quality standards, and brand guidelines. Partner Support: Visit franchise locations regularly to evaluate performance, troubleshoot operational challenges, and identify improvement opportunities. Marketing & Outreach: Coordinate Local Area Marketing (LAM) initiatives and execute ATL/BTL campaigns to enhance brand visibility. Training & Development: Conduct or facilitate training programs for franchise staff, counselors, and faculty regarding new courses and sales techniques. Reporting: Track key performance indicators (KPIs) and prepare periodic MIS reports to be shared with the corporate leadership team. Lead Generation: Support digital lead generation, follow-up, and nurturing activities within the assigned territory.

Experience: 3 to 7 years of proven experience in franchise management, education sales, or channel partner management. Skills: Excellent communication, negotiation, and stakeholder management skills. Tech Proficiency: Familiarity with MS Office (specifically Excel and PowerPoint) and CRM software. Mobility: Willingness to travel extensively within the assigned region.

Bachelor's Degree in Business Administration, Marketing, or a related field (MBA preferred).