Aviation Facilitator (Trainer)
Air India SATS Airport Services Private Limited (AISATS)
Position Title: Aviation Facilitator (Trainer)
Department: Learning & Talent Development
Location: Gurugram, India
Role Summary
The Customer Service Facilitator is responsible for delivering customer service training programs to airline frontline staff, including airport customer service and operations teams. The role focuses on passenger interaction skills, airline systems, SOPs, complaint handling, service recovery, and real-world application.
Key Responsibilities
- Delivering customer service training covering passenger handling, service standards, and operational systems.
- Facilitate classroom and practical sessions.
- Develop and update training materials including PPTs and job aids.
- Maintain training records, attendance, and evaluations.
- Collaborate with HR and operations to align training with SOPs.
- Provide post-training coaching to ensure on-ground application.
Required Experience & Qualifications
- Minimum 1 year aviation experience in customer service airport operations.
- Strong communication and facilitation skills.
- Proficient in MS Excel and PowerPoint.
- Good understanding of airline customer service standards.
Vacancy posted 4 hours ago
Similar jobs that could be interesting for youBased on the Aviation Facilitator (Trainer) in Delhi vacancy
Rs 49 per hour
Description: Zoop is India's live commerce marketplace, where sellers go live and sell products in real time through fast-paced auctions. Every item starts at ₹49, bidding runs for 30 seconds, and the highest bidder takes it home. Our sellers deal in branded surplus fashion...SuggestedFull timeContract workPart timeFlexible hours- ...We're Hiring: Data Analytics Trainer Are you passionate about Data Analytics, Data Science, and empowering the next generation of... ...training Mentor learners through projects and assessments Facilitate real-world case studies and analytics use cases Drive learner...Suggested
- Styling Education & Sales Enablement Develop and deliver styling tips, “how-to-wear” guides, and outfit-pairing techniques that upskill the retail sales team. Train store staff on new collections: fabrics, fits, key features, and how to style each piece for different ...SuggestedSeasonal work
- Job Title: PYP Teacher Board: IB – Primary Years Programme Job Purpose To deliver high-quality inquiry-based education aligned with the IB PYP framework, fostering academic excellence, global citizenship, and holistic development in young learners. Key Responsibilities...Suggested
- Role Overview The School Librarian is a key figure in fostering a love for reading, critical thinking, and research across the entire school community. You will curate a dynamic library collection, support inquiry-based learning, and ensure the library serves as a hub for...Suggested
- ...Job Summary We are looking for a skilled and detail-oriented Trainer to design and deliver high-impact learning programs in AI/ML (... ...Analytics. The role emphasizes structured learning paths, engaging facilitation, and measurable outcomes aligned with Evalueserve’s domain-...Hybrid workWorldwide
- Strong communication and interpersonal skills to effectively train and guide service technicians and stakeholders. Conduct soft skills training programs for service teams to improve customer handling, professionalism, and communication. Provide product training sessions...
- ...Job Application Form Position Title: Medical Simulation Trainer / Instructor / Specialist Location: Delhi Positions: 0... ...healthcare professionals. The candidate should be comfortable facilitating simulation sessions, operating medical simulators, conducting...
- ...Greater Noida Employment Type: Full-time About the Role IILM University is looking for a qualified and experienced Physical Trainer (Women) to conduct physical-training sessions, promote student fitness and wellness, and support various sports and fitness...Full timeImmediate start
- Location - New Delhi Key Responsibilities - Minimum 4 years of relevant experience at Contact Centre and at least 2 years of experience in the same role Advanced presentation, interpersonal, time management, and organizational skills Strong training program design...
- About the Role : Country Delight is looking for an Associate – Industrial Design to work on innovative food products and structural packaging solutions that combine consumer experience, functionality, aesthetics and manufacturability. We are looking for strong design...Long term contractFull timeTraineeshipInternship
- We’re Hiring Senior Pilates Instructors! • Location: Delhi-NCR • Studio Type: Boutique, led by a Balanced Body and Polestar certified founder • Schedule: Monday-Saturday • Compensation: Competitive and above industry standards Perks & Benefits • Highly competitive...Seasonal work
- Teach English Language & Literature across IB MYP and DP. Plan inquiry-based, student-centred lessons aligned with IB standards. Develop critical thinking, communication, creativity, and global-mindedness. Assess learning, provide constructive feedback, and maintain...
Rs 3 - 8 lakhs p.a.
Hiring: AI-Powered Content Writer & Curriculum Developer Shemford Futuristic School, Gurugram (Sector 47, Malibu Town) Full-Time | 6-Day Working Week Salary: ₹3–8 LPA Are you passionate about education, storytelling, and the future of AI-driven content creation...Full time- MongoDB's Application Modernization Platform (AMP) helps organizations modernize legacy applications and move their workloads and associated data from relational databases to MongoDB. Our customers need a dependable way to bring analysis, transformation, testing, and migration...Full timeHybrid workWorldwide
- Requisition Number: 106452 Staff AI Engineer Location: This is a hybrid opportunity in Gurugram, Trivandrum area. Insight at a Glance ~14,000+ engaged teammates globally with operations in 25 countries across the globe. ~ Received 35+ industry and partner...Full timeHybrid workLocal area
- ...Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams... ...management skills. -Ability to create engaging training content and facilitate interactive learning sessions. -Proficiency in Microsoft...Full timeTraineeship
- Staff Software Engineer for a product/FinTech company : (IC Role)About the Role : We are looking for a Staff Software Engineer - Java to drive the design and development of highly scalable, reliable, and distributed backend systems. You will work closely with Engineering, Product...
- "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey...Full timeWorldwide
Rs 6 - 10 lakhs p.a.
Actively hiring Academic Advisor Start Date Starts Immediately CTC (ANNUAL) ₹ 6,00,000 - 10,00,000 ₹ 6,00,000 - 10,00,000 /year ...Full timeLocal areaImmediate startFlexible hours- ...product, sales, and tech — collaborating to deliver real-world skills to students and educators. �� Website: An Abacus Trainer is responsible for the establishment and running of our STEM/Innovation/tinkering lab. Our labs give students accessibility to new...Full time
Rs 4 - 4.67 lakhs p.a.
Actively hiring Academic Counsellor Start Date Starts Immediately CTC (ANNUAL) ₹ 4,00,000 - 4,67,000 ₹ 4,00,000 - 4,67,000 /year ...FreelanceWork at officeImmediate startRemote job- This is a project-based opportunity on an AI training platform. No fixed hours, no commitment beyond what fits your schedule. You talk, you get paid. About the Role We're looking for bilingual speakers to record short, casual voice clips where they naturally mix English...Part timeCasual workFreelanceFlexible hours
- What you will do- Perform adverse event assessment and regulatory reporting activities for medical devices in accordance with applicable global regulatory requirements. Review and evaluate product complaints and post-market information to determine reportability, regulatory...Full time
- About the Role : We are looking for a Staff Backend Engineer to drive the design and development of highly scalable, reliable, and high-performance backend systems. As a Staff Engineer, you will work on complex technical problems, influence architecture and engineering practices...Long term contract
- About the Role:We are looking for highly experienced Staff Engineers / Senior Staff Engineers to join our engineering team and drive the design, development, and evolution of highly scalable backend systems.The ideal candidate will be a strong hands-on backend engineer with ...
- What you will do: Lead the design, architecture, development, integration, and testing of complex software components and systems, translating user and clinical needs into robust technical solutions. Provide technical leadership and mentorship, driving design decisions...
- JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak ...Full timeLocal areaShift work
- JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak ...Full timeLocal areaShift work
- Category Engineering Hire Type Employee Job ID 18920 Remote Eligible No Date Posted 09.22.2026 We Are Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading...Immediate startRemote jobDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Aviation Facilitator (Trainer). Be the first to apply!
