Manager - IT System Engineering

Manager - IT System Engineering (Middleware and Cloud Operations):Key Responsibilities:- Lead the design, implementation, and operation of middleware platforms across Windows and Linux environments, including application servers, web servers, messaging, API gateways, caching, and integration engines.- Manage and support middleware workloads on AWS services such as EC2, EKS/ECS, Lambda, RDS, SQS/SNS, API Gateway, and ALB/NLB.- Administer Windows-based middleware stacks, including IIS, .NET application hosting, Windows Server services, and integration with Active Directory and Windows authentication.- Administer Linux/Java-based middleware stacks, including Tomcat, WebLogic, WebSphere, JBoss, RabbitMQ, IBM MQ, and related ecosystems.- Apply AWS Well-Architected Framework principles to improve operational excellence, security, reliability, performance efficiency, and cost optimization.- Monitor, troubleshoot, and resolve middleware and cloud infrastructure incidents; participate in 24x7 on-call support as required.- Build automation for configuration, deployments, patching, and scaling using Infrastructure as Code and configuration management tools such as Terraform, CloudFormation, Ansible, PowerShell, and CI/CD pipelines.- Implement observability across both Windows and Linux stacks using centralized logging, metrics, tracing, and alerting tools such as CloudWatch and Datadog.- Lead capacity planning, performance tuning, patching, vulnerability remediation, and resilience testing for middleware components.- Collaborate with application, DevOps, security, network, and infrastructure teams to design secure and scalable integration patterns.- Maintain operational documentation including runbooks, architecture diagrams, deployment guides, and change records.- Drive standardization, continuous improvement, and best practices across middleware and cloud operations.- Provide technical leadership and guidance to engineers, including mentoring, peer review, and support for incident resolution and design decisions.Good to Have:- Experience driving cloud cost optimization initiatives such as right-sizing, savings plans, reserved instances, spot instances, and storage lifecycle policies.- Experience with containerized workloads and Kubernetes platform support.- Experience with disaster recovery planning, failover testing, and resilience engineering.- Familiarity with ITIL processes, change management, and service ownership in regulated enterprise environments.- Experience leading modernization or migration efforts from legacy middleware platforms to cloud-native or hybrid architectures.Required Qualifications & Experience:- Bachelors/Master degree in Computer Science, Engineering, or equivalent experience.- 8+ years of experience with middleware technologies across Windows and Linux platforms.- Hands-on experience with IIS and .NET application hosting, Windows Server administration, and PowerShell scripting.- Hands-on experience with Java or Node.js middleware such as Tomcat, WebLogic, WebSphere, and JBoss.- Experience with messaging platforms such as RabbitMQ and IBM MQ.- 5+ years of hands-on experience with AWS cloud services and architecture.- Demonstrated experience applying AWS Well-Architected principles to production systems.- Strong scripting and automation skills in PowerShell, Python, and Bash.- Experience with CI/CD tools such as Jenkins, GitLab CI, or GitHub Actions.- Solid understanding of networking, IAM, VPCs, load balancing, DNS, and Windows authentication in AWS environments.- Experience with monitoring and observability platforms such as CloudWatch and Datadog.- Proven experience in a 24x7 production support environment with strong troubleshooting skills.- Strong communication, collaboration, and stakeholder management skills. (ref:hirist.tech)