Facilities & Food & Beverage Operations Manager

Key Responsibilities Oversee daily Food & Beverage operations , including menu planning and banqueting/food court management Ensure excellent customer service for internal and external stakeholders Manage Facilities operations : Housekeeping, Pantry, Mailroom, Cleaning, Landscaping, and Parking teams Space & Access Management : Optimize space utilization, manage moves, upgrades, and maintain records Coordinate with vendors/professionals for repairs, maintenance, and equipment upkeep Conduct regular inspections to ensure building functionality and safety compliance Ensure adherence to local and industry safety standards Audit Management : Handle internal & external audits, engagement audits, documentation, and closure of observations/NCs within defined SLAs Plan and conduct training programs on safety, emergency procedures, and best practices Ensure effective utilization of resources across facilities, banqueting, and F&B areas Required Skills & Abilities Strong analytical, problem-solving, and organizational skills Excellent verbal and written communication High attention to detail with a customer-oriented mindset Ability to manage multiple priorities and meet deadlines Proficiency in MS Office 365 and tools used for inspections and facilities management Flexible to work extended or non-standard hours as required Qualifications & Experience BSc in Hotel Management 5+ years of experience in 5-star hotels, IT companies, or hospitality sectors Strong interpersonal skills with the ability to work collaboratively across teams and stakeholders