ServiceNow - HRSD Specialist

Company Description Clearpath Development India Pvt Ltd, a subsidiary of Clearpath Development LLC, is part of a global software development firm renowned for delivering innovative and scalable technology solutions. Established as an extension of our parent company, we uphold a strong commitment to excellence, collaboration, and client-focused development. Our team in India contributes significantly to driving digital transformation for clients across various industries by collaborating seamlessly with global teams. Together, we develop world-class software products and solutions that empower businesses worldwide. Role Description Job Title: HR Service Delivery (HRSD) Specialist – ServiceNow Location: Remote Experience: 2-6 Years Employment Type: Full-Time Role Overview: We are hiring an experienced HR Service Delivery (HRSD) Specialist with strong expertise in ServiceNow. In this role, you will be responsible for delivering and optimizing HR Service Delivery processes, ensuring a seamless employee experience through automation, case management, and self-service solutions. Key Responsibilities: - Own and manage HR Service Delivery (HRSD) implementation on ServiceNow - Configure and enhance HRSD modules including case management, lifecycle events, and employee service center - Work with HR teams to improve HR service delivery processes (onboarding, offboarding, employee queries) - Develop and customize workflows using ServiceNow tools and scripting - Ensure smooth delivery of HR services through automation and digital solutions - Provide support, troubleshooting, and continuous improvements - Maintain documentation and follow best practices in HR service delivery Required Skills & Qualifications: - 2+ years of experience in HR Service Delivery (HRSD) on ServiceNow - Strong understanding of HR service delivery mod