Operations Supervisor
Axis My India Limited
About Axis My India
Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.
Key Responsibilities
· Timely planning, execution, and monitoring of assigned projects for defined regions
· Open to travel on ground and execute fieldwork when assigned
· People, assets, and collateral management for assigned projects for defined regions.
· Act as the primary point of contact between field teams and head office
· Ensure field surveyors are equipped with necessary tools, documents, and instructions as per project plan
· Assist in onboarding and training of new field surveyors
· Address and resolve any operational issues or delays in the field
· Publishing reports, alerts, and dashboards as per project
· Driving cost and timelines in the assigned projects
· Regular coordination and feedback to the field team (surveyors) to take corrective actions on gaps identified and corrective action plan
· Identify process gaps, suggest and implement process improvement
· Analyzing new trends in the market and developing new features around them.
· To manage and support our team of field surveyors & field visit & observe, Coaching & Mentoring Surveyors.
Requirements
· Graduate degree in any field.
·2+ years of experience in operations coordination, preferably in field-based projects.
· Strong organizational and communication skills
· Ability to multitask, work under pressure, and prioritize tasks effectively
· Attention to detail and problem-solving skills
· Proficiency in MS Office
· Experience working with survey or data collection teams is preferred.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and growing company.
- Make a significant contribution to the company's success.
- Stay up to date on the latest industry trends and best practices.
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