Sous Chef

Roles & Responsibility

Production Planning & Execution:- a. Develop and implement detailed production plans to meet demand forecasts and ensure timely delivery of targets. b. Organize and oversee daily production activities for ice creams, gelato, bars, mini bites, macrons, popsicles, choco tacos and other frozen treats, ensuring adherence to production schedules, compliance and quality standards. c. Lead production teams to meet short- and long-term goals. d. Monitor ingredient inventory levels and collaborate with the purchase team to order supplies as needed, minimizing waste and controlling costs. e. Good understanding of the product recipe and process of manufacturing f. Good understanding of RM and PM g. Working knowledge of manufacturing methods, process improvements, problem solving techniques and procedures. h. Oversee day and night shift operations during busy periods to ensure seamless production. i. Analyze production metrics to identify inefficiencies and implement corrective measures. Facility and Equipment Oversight a. Oversee the maintenance, repair, and upgrading of production equipment and infrastructure to ensure uninterrupted operations. b. Ensure compliance with environmental standards, including waste management and energy efficiency practices. c. Conduct regular facility inspections to uphold hygiene, safety, and operational excellence. d. Cross-Functional Collaboration e. Coordinate with the supply chain team to align production capacity with demand planning and inventory requirements. f. Collaborate with logistics teams to ensure timely dispatch and delivery of finished goods. g. Partner with QA/QC teams to ensure adherence to food safety regulations and internal quality benchmarks. h. Troubleshoot production issues and provide hands-on assistance to resolve quality or efficiency concerns, leading by example. i. Maintain a clean and organized production area, ensuring compliance with sanitation regulations and safety standards. j. Assist with plant process improvement projects. Compliance & Risk Management a. Ensure strict compliance with food safety and quality standards, including HACCP, GMP, and ISO certifications. b. Monitor regulatory changes affecting production and procurement, implementing necessary adjustments. Culinary & Product Development a. Oversee the production of ice cream and baked goods, ensuring consistency and adherence to recipes. b. Lead R&D efforts to create new products and refine existing recipes aligned with market trends. c. Collaborate with marketing and sales teams to develop seasonal offerings and innovative product lines. d. Manage sensory evaluations and quality testing to maintain superior taste, texture, and presentation. Team Leadership & Training a. Continually train staff on safety, sanitation, and operational best practices to maintain high standards. b. Continually train staff on proper production techniques, equipment operation, and safety protocols, maintaining a focus on quality and efficiency. c. Communicate effectively with team members to assign tasks, coordinate workflow, and prioritize production needs. d. Identify opportunities for improvement, their root causes, and solutions to correct them within a team-based work environment e. Evaluate team member performance and assist team members’ performance improvement, accountability, and advancement through effective goal-setting, feedback, and training. f. Foster a positive and inclusive work environment, promoting teamwork, communication, and mutual respect among staff members. g. Responsible for contributing to achievement of facility goals for safety, people, quality, cost savings

Requirements

Minimum of 8-10 years in large-scale food production, with at least 5 years in ice cream or baked goods manufacturing in a managerial role  Degree in culinary arts, food technology, production management, or related fields.  Experience in an Ice Cream processing facility or from pastry industry will be given preferences  Experience working in food production or manufacturing environment, with a strong understanding of production processes and procedures.  In-depth knowledge of ice cream and baked goods production with an eye for innovation.  Expertise in food safety standards, including HACCP, GMP, and ISO requirements.  Skilled in managing production workflows, procurement, and facility operations.  Experience in managing Inventory on ERP / Software and able to generate reports and derive analytical conclusion.  Excellent communication skills, with the ability to effectively convey information, instructions, and feedback to team members.  Strong organizational skills and the ability to multitask and prioritize tasks in a fast-paced environment.  Flexibility to work evenings, weekends, and holidays as required to support production schedules and special events.