ServiceNow Delivery Manager

🚀 We’re Hiring: ServiceNow Delivery Manager (Remote | India) 🕒 UK Shift (1:00 PM – 10:00 PM IST) | 🌍 Work with UK & US Clients We are looking for an experienced ServiceNow Delivery Manager to take ownership of end-to-end delivery, quality, and client relationships across multiple ServiceNow projects. This is a high-ownership role where you won’t just track delivery — you will own it, enforce quality, and directly impact client success . 🎯 Role Overview: Manage 3–6 concurrent ServiceNow projects Act as the single point of accountability for delivery and client communication Ensure on-time, high-quality, best-practice-compliant releases Work closely with developers and architects to drive execution 🛠️ Key Responsibilities: 📦 Delivery & Project Management Own end-to-end delivery lifecycle across multiple projects Maintain project plans, milestones, and timelines Run standups and coordinate developer workloads Proactively identify and escalate risks before delays occur 🌍 Client Communication (UK/US) Act as primary client-facing contact Provide timely, meaningful responses and weekly updates Manage expectations on scope, timelines, and deliverables Ensure smooth coordination across time zones ✅ Quality & Governance Enforce ServiceNow best practices across all deliveries Conduct pre-release quality checks (code, performance, security) Run and validate Instance Health Scans Own delivery quality — including authority to bl