Warehouse Business Process Specialist

Amgen seeks a Warehouse Business Process Specialist to support global warehousing operations in Hyderabad. The role involves maintaining controlled documentation, coordinating training activities, and managing business continuity processes across the warehouse network while collaborating with regional stakeholders.

Responsibilities

• Design, document and maintain Global Standard Operating Procedures and Work Instructions in collaboration with stakeholders
• Manage controlled document lifecycle in CDOCS system, coordinating approvals and escalating unresolved issues
• Support audit and inspection readiness by retrieving documentation and preparing evidence
• Develop and maintain training content, learning activities and qualifications for global warehousing processes
• Collect stakeholder feedback and data to identify process improvements and training effectiveness gaps

Requirements

• Bachelor's degree in supply chain, logistics, economics or related field; 5-9 years total experience
• 2+ years in supply chain, logistics, warehousing, quality systems, or regulated environment experience
• Basic GMP knowledge and familiarity with ERP and WMS systems, preferably SAP (E)WM
• Experience documenting business processes, SOPs, work instructions, and quality management system documents
• Strong technical writing skills, attention to detail, and proficiency with Microsoft Office
• Ability to facilitate cross-functional workshops and coordinate geographically diverse stakeholders
• Fluent English communication skills and experience in matrix-based organizations