Production Support Engineer - Trading Systems

Description :What You Will Do :- Monitor and support real-time trading, data, and execution systems used by us Internally- Troubleshoot issues across networking, messaging, databases, and application layers.- Perform production operations including deployments, upgrades, and environment checks.- Handle incident response, coordinate with engineering teams, and restore system health during outages.- Analyze system logs, performance metrics, and flow issues to maintain uptime and improve reliability.- Work closely with traders, quants, dev teams and client support groups across the US and India.- Prepare operational runbooks, documentation, and daily system reports.- Participate in on-call rotation aligned with market hours.- Work with and lead a team of production support engineers in the firm.- Improve operational efficiency by suggesting improvements to existing processesRequired Skills & Experience :- 5+ years experience in production support, application support.- Experience in fintech, trading systems, market-data platforms, or low-latencyenvironments is a plus- Good expertise in Python is a must.- Hands-on experience in Linux/Unix command-line environments.- Strong problem-solving skills and ability to work under pressure during trading hours.- Attention to detail and keen observational skills- Working Hours : US timezone 8pm to 5am or 7pm to 4Am depending on daylight (ref:hirist.tech)