Customer Support Specialist
JMD Technologies Incorporation
Customer Support Specialist
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
1 year(s)
1 year(s)
Apply By
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Posted today
Job
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About the job
Hiring: Operations Support Specialist (BPO)
Location : Mansarovar, Jaipur (On-site )
Job Type : Full-Time
Experience : 1+ Year
We are looking for a detail-oriente d Operations Support Speciali st to join our team. The ideal candidate should have experience in customer support, order management, or operations and be comfortable working with ticketing systems like Zendesk.
Key Responsibilities
- Resolve customer support tickets and order-related queries
- Update tracking, shipment, and order information accurately
- Investigate order discrepancies and shipping issues
- Follow SOPs to resolve operational exceptions
- Maintain accurate documentation and escalate complex cases when required
- Meet daily productivity and quality KPIs
Requirements
- 1+ year of experience in Customer Support, Operations, Data Entry, or Order Management
- Experience with Zendesk or similar ticketing tools is preferred
- Strong attention to detail and problem-solving skills
- Good written English and communication ski
- Ability to work in a fast-paced, process-driven environment
Interested candidates can share their updated resume with us.
View email address on internshala.com
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Who can apply
Only those candidates can apply who:
1. have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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