Data Capture Associate

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

We are looking for a detail‑focused Data Capture Associate to help create and maintain accurate product information. In this role, you will review product images and packaging to enter and verify data following Syndigo’s guidelines. You’ll work with a variety of products and data types while meeting daily quality and productivity goals. This is a great opportunity for someone who enjoys working with details, learning new product information, and contributing to a team that values accuracy and efficiency.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Reviews product images and identifies information required for accurate data capture.  
• Selects the appropriate attributes to be completed for the product and ensures that the information matches the packaging while meeting formatting standards.  
• Enters all necessary data for required attributes. Ensures data quality expectations are met within product records by proofreading work and following Syndigo Data Capture guidelines.  
• Achieves 95% accuracy rate or higher.  
• Works on achieving the team goal of 100% accuracy on nutrition and ingredient information.  
• Meets minimum daily production task goals while working towards improving quality and speed.  
• Fluency is indicated by a daily average of 45+ products  
• Completes all assigned tasks in a timely manner.  
• Assists the team to meet 99% on-time goal.  
• Regularly pivots between tasks and services – minimum requirement of fluency for one Core service area within 12 months.  
•   Fluency = the ability to capture data and QA data for all necessary product types in service.  
• Areas of service include, but are not limited to:  
  • Intake Coding
  • Profiling
  • Custom Coding
  • Multi-Language Coding  
  • Audits posted product data for consistency and accuracy as requested.
  • Comply with all team operational process requirements to ensure efficient communication and completion of workload.
  • Works to maintain a minimum typing speed of 50+ words per minute in English.
  • Works to become familiar with various product types and brands to ensure proper product processing.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• Strong reading comprehension, grammar, spelling, and analytical skills  
• Good oral and written English communication skills  
• Proficiency and accuracy in the use of standard keyboard/data entry tools  
• Ability to adapt to changing technologies and requirements
• Comfortable with ambiguity
• Flexibility in schedule to allow for the production workflow to stay consistent.
• Any Graduate/ Diploma.
• Minimum typing speed of 50 WPM in English
• Advanced proofreading skills
• Proven high attention to detail

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our  Job Applicant Privacy Notice .