Synapse XTL - Senior Software Engineer II - Network AIOps

Role Overview :We are looking for a Senior Software Engineer II - Network AIOps to build, integrate, and support AI Operations, observability, automation, and data integration solutions for enterprise network environments. This is a hands-on individual contributor role working closely with Network Engineering, Infrastructure, SRE, and Operations teams.Key Responsibilities :- Build and support integrations between the Network AIOps platform and network/infrastructure data sources including telemetry, alerts, events, logs, incidents, and topology data.- Develop and maintain ingestion pipelines, data normalization, enrichment, transformation, event correlation, and operational intelligence workflows.- Integrate data sources from routers, switches, firewalls, controllers, cloud networking environments, and monitoring platforms.- Build automation, APIs, scripts, and platform services to improve reliability, data quality, scalability, and operational efficiency.- Support use cases including incident triage, anomaly detection, root cause analysis, event correlation, and service-impact analysis.- Improve platform observability through dashboards, alerting, health checks, tracing, and diagnostics.- Troubleshoot complex application, infrastructure, network, data-flow, integration, and production issues.- Contribute to architecture/design, platform upgrades, release validation, environment management, CI/CD, testing, and secure engineering practices.- Develop maintainable code, Python/scripts, REST APIs, and Infrastructure-as-Code solutions.- Participate in production/on-call support and maintain technical documentation, runbooks, workflows, and integration procedures.Required Skills :- 5+ years of experience in Software Engineering, Platform Engineering, or Systems Engineering in production environments.- Strong programming/scripting experience in Python, Java, Go, or JavaScript.- Experience with data integrations, APIs, event processing pipelines, and automation.- Strong networking fundamentals: Routing, Switching, DNS, Load Balancing, Firewalls, VPNs, and Network Monitoring.- Hands-on experience with network telemetry/observability data such as SNMP, Syslog, Traps, Streaming Telemetry, Metrics, Events, Logs, Traces, and API-based operational data.- Experience with AWS/Azure/GCP and modern infrastructure environments.- Knowledge of Docker and Kubernetes.- Experience troubleshooting and resolving complex production/integration issues.- Understanding of CI/CD, testing, release management, and secure engineering practices.Preferred Skills :- Experience with Network AIOps, AI Operations, Event Intelligence, or Network Observability platforms.- Experience integrating Monitoring Tools, ITSM, CMDB, Topology, Ticketing, and Incident/Event Management systems.- Knowledge of data parsing, enrichment, correlation logic, and streaming/event-driven architectures.- Exposure to ML-assisted operations, anomaly detection, and operational analytics.- Experience with Terraform, REST APIs, Python automation frameworks, and Infrastructure-as-Code.- Familiarity with Linux, Message Queues, JSON/YAML, authentication and integration patterns.- Experience supporting large-scale enterprise/service-provider network environments. (ref:hirist.tech)