Salesforce QA

Salesforce QA

Position Description
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Salesforce QA Engineer
Position: Software Engineer
Experience: 4+ Years
Category: Quality Assurance / Software Testing
Main Location: Hyderabad/Bangalore/Chennai
Position ID: J1126-0412
Employment Type: Full Time
Education Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field.
Position Description:
We are looking for an experienced Salesforce QA Engineer to join our team. The ideal candidate should have hands-on experience in validating Salesforce features, integrations, and releases. The role involves performing functional, regression, integration, and user acceptance testing to ensure reliable releases and high-quality Salesforce applications. The candidate will collaborate with developers and business teams to identify defects, improve test coverage, and ensure seamless end-to-end business processes.

#LI-AS26

Your future duties and responsibilities
• Review business and technical requirements and prepare test scenarios, test cases, and test data.
• Perform functional, regression, integration, and user acceptance testing for Salesforce applications.
• Validate Salesforce configurations, workflows, Flows, user permissions, and end-to-end business processes.
• Test integrations between Salesforce and external systems, including REST/SOAP API flows.
• Log, track, and retest defects, coordinating with developers and business teams through resolution.
• Support release testing, regression cycles, and production validation.
• Maintain test evidence, execution results, and QA documentation.
• Identify opportunities to improve test coverage and automate repeatable test scenarios.

Required qualifications to be successful in this role
Must-Have Skills:
• Hands-on experience in testing Salesforce features and applications.
• Experience in designing and executing test cases for functional, regression, and integration testing.
• Familiarity with Salesforce objects, workflows, Flows, permissions, and business processes.
• Experience with defect tracking and test documentation.
• Strong analytical, problem-solving, communication, and collaboration skills.
Good-to-Have Skills:
• Experience in Salesforce test automation.
• Familiarity with Jira, Zephyr, TestRail, or ALM.
• Experience with Salesforce Clouds such as Sales Cloud, Service Cloud, Health Cloud, or Experience Cloud.
• Experience working on healthcare projects.
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team, one of the largest IT and business consulting services firms in the world.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.