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Customer Service Associate

Rs 3 - 4 lakhs p.a.

BLUE SOLUTION

Customer Service Associate

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year

Experience

1 year(s)

1 year(s)

Apply By

7 Aug' 26

Posted 1 week ago

Job

43 applicants

About the job

Graduation is compulsory

Freshers - BSc/Btech/BCA do not apply. (Btech/BCA/BSc with CSA experience will be considered)

Anyone with HR position will not be considered.
Shift: Rotational Shift
Working days/hours: 5 days a week, 9 hours a day

Key Responsibilities:
Handle voice calls to assist Airline Premium Passengers with reservations, cancellations, rebooking, and general travel inquiries.
Provide accurate and timely information regarding flight schedules, fares, and policies.
Resolve customer complaints and provide appropriate solutions within set timelines.
GDS - Hands on experience in Amadeus or Galileo will be an added advantage
Maintain a high level of professionalism and empathy with customers at all times.
Document all interactions clearly and accurately in the system.
Escalate complex issues to senior support or supervisors as needed.
Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements25

Skill(s) required

English Proficiency (Spoken)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Perks

5 days a week Cab/Transportation facility

Number of openings

5

About BLUE SOLUTION

Blue Solutions is a leading IT services, staffing, and training organization with founders having more than 30 years of global experience. We specialize in delivering high-quality staffing, IT, and business process outsourcing services to clients across India and abroad.

Activity on Internshala

Hiring since July 2025

9 opportunities posted

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Vacancy posted 16 days ago
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