Associate MENA PACE tool Tech Support

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Associate 66.2 CRM Operations

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

This opportunity is in the global operations teams of EY Global Delivery Services (GDS) which is rapidly growing. As our efforts towards building a better working world GDS operations need to create an evolving framework of CRM Operational excellence framework control in all processes decision making and activities for GDS operations to enable our business teams across locations.

As an Associate Risk Management Analyst you will take on a more advanced role in supporting the risk management department. Building on the foundational skills developed at the Associate level you will have increased responsibilities in managing risk management tools performing more complex tasks related to client and engagement acceptance and contributing to the continuous improvement of risk management processes. You will also mentor junior team members and provide more in-depth analysis and reporting.

Your key responsibilities

• Manage more complex aspects of risk management tools including advanced troubleshooting and problem resolution.
• Lead the implementation of new features or updates in risk management systems including coordinating with IT and other relevant teams.
• Ensure data integrity within risk management tools performing regular audits and making necessary corrections.
• Conduct detailed reviews of client and engagement documentation identifying and assessing potential risks.
• Assist in developing and refining processes for client and engagement acceptance to improve efficiency and compliance.
• Liaise with the onshore team and other departments to resolve any issues related to client and engagement acceptance.
• Prepare and analyze complex reports on risk management activities identifying trends and areas for improvement.
• Support the development of compliance frameworks and contribute to internal audits by providing necessary documentation and insights.
• Act as a point of contact for more complex queries and issues both from within the team and from other departments.
• Contribute to the ongoing improvement of risk management processes identifying areas for efficiency gains or risk reduction.
• Participate in cross-functional projects aimed at enhancing overall risk management capabilities within the organization.
• Stay current with industry trends best practices and regulatory changes and share relevant insights with the team.

Qualification Skills and attributes for success

• Bachelors degree in finance business risk management or a related field.
• 1-3 years of experience in risk management finance or a related area.
• Advanced proficiency in Microsoft Office Suite particularly Excel.
• Strong analytical organizational and problem-solving skills.
• Experience with risk management tools and systems is highly desirable.
• Excellent communication and leadership skills.
• This is a hybrid role.

What we look for

• Ability to work independently with minimal supervision.
• Proactive approach to identifying and solving problems.
• Strong mentoring and leadership capabilities.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

IC