Cloud Operations Engineer

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

 

We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision Yourself at Barracuda  

 

Barracuda provides powerful yet easy-to-use security and data protection solutions that simplify it. We are looking for a Cloud Ops Engineer who will assist with monitoring and maintenance of infrastructure in Barracuda production environments. This role applies professional-level technical skill and judgment to provide non-routine technical support for infrastructure operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems, and other resources in a data center and public clouds. Also helps to maintain access control, data integrity, and file system security for the production environment with monitoring and maintenance of Barracuda infrastructure.

 

What you’ll be working on  

• Cloud Operations and Infrastructure Support
• Support Cloud Infrastructure and Application alerts and requests
• Setup and Finetune Monitoring periodically
• Participate in 24x7 shift rotation
• Azure, AWS, GCP and Datacentre support
• Kubernetes Cluster, Container, Linux, Windows Support
• Incident management, share feedback to improve uptime 
• Remotely building and Supporting Servers, Network and Appliances hosted in Datacentre
• Automate Repeat tasks and optimize
• Maintaining the uptime of the application and resolving cases as per SLA
• Upgrades, Replacement of RAM, HDD, Raid cards, BBU 
• Patching, Configuration update on Linux, K8 and other Operating systems 
• Build SOPs and Review periodically

What you bring to the role  

• Bachelor's Degree in a related field or equivalent work experience
• 3-5 years of Azure, AWS, GCP & Datacentres Support experience
• Exposure to Virtualization tools like KVM, Proxmox, VMware
• Experience in building and supporting Kubernetes cluster Management, Containers, Linux and Windows Servers
• Experience in tools like PagerDuty, NewRelic, Splunk, Grafana, Prometheus
• Troubleshooting Infrastructure, applications, systems, log analysis and tracing
• Experience in remotely building servers, upgrades and configurations
• Good knowledge and understanding in Cloud Concepts
• Handson experience in Azure, AWS, GCP and Datacentre 
• Expertise in Shell scripting, Git, Postgres and MySQL is a plus 
• Understanding of TCP/IP networks (subnets, routing, DNS, Firewall, WAF) 
• Strong communication skills, both verbal and written 
• Azure or AWS certification is a plus
• Enthusiasm and willingness to communicate via video-conferencing and Slack with a globally distributed team. 

What you’ll get from us

 

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross-training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.

 

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