Wobot.ai - Implementation Lead

Position Overview : We are looking for a high-energy, process-oriented Delivery Manager to join our team. You will serve as the vital link between our Sales/Partner teams and the Engineering department. Your primary mission is to translate client requirements into technical reality, ensuring that Proof of Concept (POC) deliveries and full-scale implementations are executed on time, within scope, and at the highest quality.This role is ideal for a professional with a foundational background in B2B SaaS who is ready to take on significant leadership responsibilities and manage complex project lifecycles.Key Responsibilities : 1. Project Orchestration & Delivery : - Requirement Translation : Act as the primary technical interface for Sales and Partners; translate business needs into actionable technical requirements for the Engineering team.- Lifecycle Management : Oversee the end-to-end project lifecycle, from initial scoping and resource allocation to final delivery and handover.- Planning & Execution : Develop comprehensive Project Charters, Work Breakdown Structures (WBS), and detailed project schedules to ensure transparency and accountability.- Scope & Change Control : Manage "scope creep" rigorously; ensure all changes are documented via formal change requests and approved by stakeholders.- Deployments : Manage deployments for Pilots and Production projects on both cloud and on-premises infrastructure.2. Stakeholder & Resource Management : - Cross-Functional Coordination : Act as the "bridge" between the Product, Sales, and Tech teams to ensure alignment on roadmap priorities and client expectations.- Progress Monitoring : Track key performance metrics (KPIs), monitor risks, and provide regular status reports and mitigation plans to internal and external stakeholders.- Documentation : Maintain rigorous documentation of project evolution, technical specs, and regulatory compliance standards.3. Team Leadership & Mentorship : - Technical Guidance : Lead a team of engineers by providing coaching and removing technical or process-related roadblocks.- Culture Building : Foster a collaborative, inclusive environment that encourages continuous learning and innovation.- Career Development : Support the professional growth of team members through regular feedback and performance alignment.Required Skills & Qualifications : - Experience : 15-18 months of professional experience in a B2B SaaS environment is mandatory.- Project Mastery : Proven ability to manage project schedules and resource allocation.- Communication : Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.- Global Mindset : Experience working with or selling to US-based clients is a significant plus.- Tools : Familiarity with project management software (e.g., Jira, Asana, ClickUp) and documentation tools.- Familiarity with enterprise sales cycles and POC processes.How We Work : We use Microsoft Teams for daily communication and conduct daily standups and team meetings over Teams.We value open discussion, ownership, and a founder mindset.We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making. (ref:hirist.tech)