Staff - RTR - Finance Operations

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

About the job

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all

Job Purpose

The role is responsible for supporting the Order‑to‑Cash process by handling billing, cash application, and collections activities accurately and on time. The purpose of the role is to ensure invoices are raised correctly, customer payments are applied properly, and overdue balances are followed up to support healthy cash flow. The role works closely with internal teams and customers to resolve routine billing or payment issues and supports month‑end close activities. By following defined processes and maintaining accurate records, the role helps reduce errors, improve turnaround time, and support smooth day‑to‑day O2C operations.

Responsibilities: RTR Value stream

Support the RTR Manager in delivering the services under the RTR tower, executing the following responsibilities:

• Execute month-end, quarter-end, and year-end closing activities
• Prepare and post journal entries
• Assist in preparation of financial statements and reports
• Perform balance sheet account reconciliations
• Investigate and resolve any discrepancies
• Conduct variance analysis (actual vs budget/forecast)
• Maintain reconciliation documentation and audit trails
• Handle fixed assets accounting, depreciation, and asset tracking
• Manage accruals, provisions, and prepayments
• Support intercompany transactions and reconciliations
• Ensure adherence to company policies and accounting standards
• Support internal and external audits
• Maintain proper documentation for audit readiness
• Identify opportunities for process optimization and automation
• Assist in implementing standard operating procedures (SOPs)
• Ensure compliance with financial policies, procedures, and relevant accounting standards

Coordination & Stakeholder Management

• Collaborate with the Finance AR and AP teams for intercompany submissions, clarifications, and query handling posting of entries
• Support internal governance by maintaining process accuracy and ensuring smooth month end closure with minimal backlog.

Process Management

• Follow defined process steps and SOPs while performing daily activities.
• Maintain clear records and documentation for audit and reporting needs.
• Work closely with team members and other functions to resolve routine issues.
• Support continuous improvement by highlighting process gaps or inefficiencies.
• Ensure work is completed accurately and within agreed timelines.

Functional & Technical Skills

• Strong understanding of core Record to Report (RTR) processes, especially billing, sales order creation, and AR coordination.
• Working knowledge of SAP (preferred) and comfort with navigating service codes, quantities, rate structures, and sales order modules.
• Good understanding of finance processes such as billing validation, invoice submission, and dispute resolution.
• Proficiency in MS Excel (lookups, pivots, data validation) and ability to prepare basic reports or trackers.
• Ability to analyse data, spot inconsistencies, and resolve billing-related issues effectively.
• Strong communication and stakeholder management skills to coordinate with cross functional teams.
• Organized, detail oriented, and able to work independently with minimal supervision

Qualifications & Experience

• Bachelor’s degree in Commerce, Finance, Accounting, or a related field (B.Com/M.Com/MBA Finance preferred).
• 2–6 years of experience in billing, sales order processing, or Order to Cash operations—preferably in a service based or aviation/logistics environment.
• Experience working with SAP or similar ERP systems is required.
• Ability to manage month end timelines and handle peak-period workloads when needed.
• Comfortable working with global or cross functional stakeholders.
• This role requires working from the office throughout the week and requires the candidate to operate from our Bengaluru location on all working days

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

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