Forward Deployment Engineer

Sprinto is an AI-native GRC platform that helps organisations manage risks audits vendor oversight and continuous monitoring from a single connected platform. With a team of 350 employees serving 3000 customers across 75 countries Sprinto combines scale with expertise to deliver trust and compliance. Backed by top-tier investors such as Accel Elevation and Blume Ventures weve raised in funding to fuel our mission. Trusted by leading organisations including Whatfix Anaconda Ultrahuman WeWork AI Foundation and HackerRank Sprinto supports 300 integrations and 200 global security standards including SOC 2 ISO 27001 GDPR HIPAA and PCI-DSS.

Founded in 2020 by second-time entrepreneurs Girish Redekar and Raghuveer Kancherla Sprinto is recognised as a Leader on G2 in Compliance Automation and has been named a LinkedIn Top Startup multiple years in a row.

Sprint With Sprinters

At Sprinto your work has purpose and your life has space. We are a workplace where youre empowered to execute on your most ambitious ideas and deliver your best output in a fast-paced innovative and supportive environment.

Joining Sprinto means you will never run alone; you will always have the freedom to take your shot and the support to go farther than you imagined.

What the Role Involves: The Forward Deployment Engineer sits at the intersection of customer operations and technical execution. You will work directly with customers to understand how they currently manage their governance risk and compliance workflows then translate those needs into live Sprinto workflows. This is a cross-functional builder role inside Customer Experience & Product Management focused on fast time-to-value strong customer trust and repeatable deployment patterns.

Key Responsibilities

• Run structured discovery with customer admins IT/security owners and business stakeholders to map current-state processes systems pain points and desired outcomes.

• Design the target workflow in Sprinto across entities owners automations checks approval paths evidence flows questionnaires and AI-assisted actions.

• Configure and deploy customer solutions across Sprinto modules and connected systems; use APIs and custom integrations when native workflows are not enough.

• Build technical assets when needed API mappings data transforms simple scripts test plans and troubleshooting guides.

• Develop on the production codebase to extend feature capabilities across the platform

• Own deployment execution from scoping to go-live including validation risk management issue resolution and structured handoff to CSM/support teams.

• Pilot solutions with customers define success criteria monitor adoption and iterate based on exceptions usage signals and stakeholder feedback.

• Convert repeated customer requests into reusable playbooks templates accelerators and design patterns that improve future deployments.

• Partner closely with Solutions Engineers CSMs GRC experts Product and Engineering to balance customer customisation with repeatability and product direction.

• Support escalated post-go-live workflow issues where the fix requires technical depth process redesign or new deployment patterns.

Required Skills & Competencies

• Customer problem structuring ability to convert ambiguous customer conversations into precise actionable problem statements

• Solution design judgment strong instinct for when to configure extend or build from scratch

• Full-stack engineering execution ability to implement production-quality changes across APIs backend systems and integrations

• Agent-driven development proficiency in using LLM/agent systems (e.g. clause-based agents) to generate modify and validate code

• Prompt & workflow design designing reliable prompts tools and execution flows for consistent agent behavior

• System integration & APIs deep understanding of integrating external systems handling data flow and managing edge cases

• Rapid prototyping & iteration shipping quick solutions testing with users and refining in tight feedback loops

• Debugging & adaptability diagnosing issues across both human-written and agent-generated code

• Stakeholder communication clear concise communication with both technical and non-technical stakeholders

• Product sense & feedback looping identifying repeat patterns and feeding insights back into product and platform improvements

Good to Have:

• Exposure to cloud and business systems such as AWS Azure GCP Google Workspace Okta Jira GitHub/GitLab HRIS ticketing or workflow tools.

• Prior work in security compliance IT operations risk or highly process-driven SaaS environments.

• Experience with customer onboarding implementation or post-sales delivery motions in global SaaS companies.

• Familiarity with frameworks such as SOC 2 ISO 27001 HIPAA GDPR or vendor risk workflows is a strong plus.

How We Care For Our Sprinters :

Work wherever you are: Were 100% remote so you get to choose if you want to work from home cafe hills or beaches.

Co-working on the house: If co-working is your jam we offer a generous annual allowance of up to INR 14000 annually* for social working.

We care about your learning: We are invested in seeing you grow and commit USD 1000 annually to help you level up your skills.

We count your spark not your leaves: We care about you not just as an employee but as a person. So if you need a reset make use of Unlimited leaves.

Your Safety Net Woven in: We take care of the what-ifs. From health insurance with coverage up to INR 10 lakh for you and your family to accident protection of an additional INR 10 lakh and life insurance worth 3 your annual salary our benefits wrap you and your family in protection so you can focus on thriving.

Workspace setup of your dreams: Work from anywhere and if thats home well chip in INR 35000 to help you create a space thats as effortless as your workflow.

Inclusion & Diversity -

Sprinto is an equal opportunity employer and does not discriminate on the basis of race colour religion gender sexual orientation age disability or any other protected status. You are welcome at Sprinto for who you are and we encourage you to bring your complete selves to work. Our culture is built on the strength of diverse thinking when people with different perspectives ideas and ways of solving problems come together it fuels collaboration and accelerates our mission.

At Sprinto we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. Please share your request for reasonable accommodations at any stage of the application or interview process; we want to ensure everyone feels heard and seen.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC