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LiveOps Co-ordinator

Full-time

Side

Role Overview: As a LiveOps Co-ordinator at Side, you will be responsible for managing and executing live operations tasks to ensure smooth and engaging player experiences. This includes coordinating events, offers, and in-game content updates, working collaboratively with cross-functional teams to deliver high-quality live game content.


Responsibilities

  • Build, plan, execute and implement offers, events, cosmetic content, and other live content
  • Provide live service excellence to our players
  • Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
  • Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
  • Handling TIDs and localization
  • Configuration of live events
  • Detailed documentation of events and campaigns
  • Communication with PMs, Designers, DDs, artists and the rest of the team

Requirements

Skills

  • Attention to detail & highly organized
  • Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines
  • Result Driven - comfortable with fast-paced environments and able to learn new tools or processes quickly
  • Excellent oral and written communication skills
  • Passionate about games, what keeps players engaged, and what causes them to spend
  • A keen interest in F2P games, or a willingness to get familiar with the space

Experience

  • LiveOps experience of 4 to 5 years in a gaming industry is mandatory
  • Cross-Disciplinary Collaboration
  • Knowledge or willingness to learn tools like JIRA, Excel

Benefits

What we offer:

  • The opportunity to join our growing business at an exciting time.
  • Dynamic and entrepreneurial culture.

Who we are:

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

For more information, visit  . 

Vacancy posted 26 days ago
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