Sr. Staff Engineer, Email Security

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at  Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope .

About the role

As an SDET on the Datapath Inline quality engineering team you will have an opportunity to work on world-class SWG solutions. As part of the Inline quality engineering team, you would be required to test, qualify and automate our inline SWG solutions for Email security. You will collaborate with backend service teams to ensure the overall quality, reliability, scalability and performance of the Netskope products. You will work on both the frontend as well as the web application backend. At Netskope, we are looking for innovative, passionate and self motivated engineers like you, who are willing to make an impact with their technical expertise.

What’s in it for you

Netskope’s NG-SWG is a cloud-native solution for protecting enterprises from the growing volume of sophisticated cloud enabled threats and data risks, and has been recognized by Gartner as a market leader in their Magic Quadrant reports . As a member of this team, you will play a key role in the  design, development and delivery of frameworks and automation to test our API backend in a CI/CD environment. 

What you will be doing

• Understand the use cases and workflows of Email security.
• Provide technical guidance and support to internal teams and clients on email security issues.
• Stay updated on emerging email security threats, trends, and best practices.
• Involve in requirements gathering from Product Managers and design discussions.
• Design test plans & test strategy documents and closely work with the development team to cover all aspects of the features being developed.
• Development of automation scripts parallel to feature development to enable CI/CD. (i.e Zero Day Automation)
• Follow the Test process, QE best practices and suggest improvements 
• Do Code reviews, verify coding standards are being met 
• Work closely with the technical support team to handle customer escalations. Analyze the test gaps that resulted in customer issues and improve test plan/strategy. 
• E2E ownership from feature testing to production deployment to monitoring & alerting.
• Work closely with the development team and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks, and mitigations.

Required skills and experience

• 12+ years of hands-on experience in developing tests and automation in the area of Email Inline Network Security.
• Strong understanding of email protocols (SMTP, IMAP, POP3) and email security technologies.
• Good understanding of networking and application protocols such as TCP/IP, SSL/TLS.
• Understanding of protocol & web content will be a plus.
• Strong expertise in Python as a programming language.
• Solid experience in Web User Interface testing.
• Strong expertise in Selenium UI test automation tools, RESTful Web Service automation.
• Hands-on experience with traffic analysis tools like Wireshark or Fiddler is a must
• Excellent analytical, debugging & problem-solving skills
• Knowledge in CI tools like Bamboo/Jenkins /Gitlab
• Hands-on experience with traffic analysis tools like Wireshark or Fiddler is good to have
• Hands-on experience with traffic generator tools like Jmeter, IX Load, Breaking Point Solution, Spirent will be a plus
• Experience with AWS, Azure or GCP AND Cloud Technology (Docker, Kubernetes, Opensource technologies) is a plus.
• Experience with Docker, Kubernetes, Opensource technologies is a plus

Additional Skills 

• Strong verbal and written communication skills
• Determined and ever-ready to roll up sleeves to respond to the needs of customers proactively and promptly.
• Believe in innovation and out-of-the-box thinking to foster the originality of ideas.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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