GSPANN - Senior/Lead ServiceNow Developer
GSPANN Technologies (India) Pvt. Ltd
Job Position : ServiceNow Developer - Lead/ Sr. LeadExperience Required : 6 Years +Job Type : Full-TimeLocation : Gurugram/ HyderabadTechnical Skill Requirements :- Proven experience in ServiceNow.- Experience in process consulting and aligning technical solutions with business processes.- Proficiency in JavaScript, Glide API, and ServiceNow scripting.- Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management.- Excellent troubleshooting and analytical skills.Role and Responsibilities :- Provide development and support for ServiceNow platform issues, including root cause analysis and permanent fixes.- Develop and maintain custom applications, workflows, and integrations within ServiceNow.- Collaborate with process consultants to align platform capabilities with ITIL best practices.- Manage and optimize ensuring data integrity and alignment with configuration management processes.- Lead technical discussions and provide guidance.- Work closely with project managers to support ServiceNow-related project deliverables.- Perform impact analysis and implement changes following change management protocols.- Monitor platform performance and implement proactive measures to ensure high availability.- Stay updated with ServiceNow releases and recommend platform upgrades and enhancements.Required Skills :- Strong communication and stakeholder management abilities.- ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable.- Experience in ServiceNow integrations using REST/SOAP APIs.- Exposure to Agile and DevOps methodologies.- Knowledge of performance tuning and platform security best practices. (ref:hirist.tech)
Vacancy posted 1 day ago
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