Senior Software Engineer
Full-time
HSBC
Some careers shine brighter than others.
If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions
We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.
In this role you will:
- Providing full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities.
- To provide workarounds/resolutions with Active participation in crisis calls.
- Technical expertise in finding root cause of major system problems - inputs based on business/operations requirements.
- Participate and contribute in implementing automations in the team.
- Ensuring use of best practices are followed by complying with Group Compliance Policy.
To be successful in this role you should meet the following requirements:
- 5 years experience in banking domain with preference for payments/liquidity knowledge.
- Strong analytical skills/Troubleshooting/debugging SQL Unix and Stored Procedures. Hands-on experience on tools like App D / Splunk / Control-M /Docker/ Kubernetes/ Kafka/ Rabbit MQ/ PostGres / JIRA.
- Experience of high frequency change specifically adoption engineering and execution of automated CICD pipelines
- Understanding of Unix and Shell scripting.
- Experience in Agile/ DevOps environment and in assisting in production support.
- Good communication skills and be able to efficiently communicate in the production/crisis calls.
- Understanding of customers needs and delivering excellent customer service.
- Knowledge of GCP Console and Services like GKE GCE CloudSQL Memorystore
- Exposure working with Cloud Logging Monitoring Alerts
- Ability to read and interpret logs for troubleshooting
- Knowledge of basic DevOps tools like Jenkins GCP DevOps toolset
- Familiar with tools like Kafka Zookeeper Prometheus Grafana Kong API Gateway Istio
- Respond to incidents alerts and request promptly using tools like GCP Operations Suite (Stackdrivers) Grafana Promethues xMatter and other monitoring tools
- Escalate critical issues to L2/L3 support team providing detailed logs
- Basic Understanding of Kubernetes and containerized workloads
- Knowledge of networking fundamentals including VPC Subnet DNS Firewall IAM Load balancing
Youll achieve more when you join HSBC.
Issued by HSBC Software Development India
Required Experience:
Senior IC
Vacancy posted a month ago
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