Operations & Client Coordination Associate

Role Summary We are looking for a highly organised, proactive, and communication-driven Operations & Client Coordination Associate to support day-to-day execution across client work, internal teams, and founder-led communication. This role is both operational and client-facing, requiring strong ownership, attention to detail, and the ability to manage multiple moving parts at once. The ideal candidate should be comfortable working across front-end client interactions and internal execution workflows, ensuring that tasks are captured, tracked, followed up, and delivered on time. This person will act as a key coordination point between clients, leadership, and internal teams such as design, marketing, and sales. Key Responsibilities Track incoming emails, messages, and founder/client updates, and convert them into actionable tasks in ClickUp or the relevant project management system. Maintain task context, status updates, and follow-up history so all stakeholders have clear visibility. Attend client meetings with the founder to capture requirements, meeting notes, action items, and next steps. Ensure all client requirements are properly understood, documented, and communicated to the relevant internal teams. Coordinate with design, marketing, sales, and other teams to ensure timely execution of deliverables. Monitor weekly client deliverables, deadlines, blockers, and pending approvals. Follow up internally and externally to keep projects moving and ensure nothing is missed. Identify risks, delays, or gaps in delivery and proactively work toward resolution. Maintain strong communication across teams so the founder is not required to track every detail manually. Support general operational work as needed to improve process flow, accountability, and execution quality. Required Skills and Qualifications 2+ years of experience in operations, client coordination, project coo