Business Systems Analyst - Zuora Billing - Finance/Revenue Domain

Zuora Billing Business Systems Analyst (BSA)Experience: 5+ Years, with 3+ years of relevant Zuora experienceLocation: Chennai / Bangalore / Hyderabad / Pune / GurgaonWork Mode: Hybrid - 3 Days WFOShift: 2:00 PM - 11:00 PM ISTBudget: Up to 20 LPAPayroll: HaparzDomain: Finance / RevenueNotice Period: Immediate / Short Notice preferredRole Overview:We are looking for an experienced Zuora Billing Business Systems Analyst (BSA) to support and enhance subscription billing and revenue-related business processes. The ideal candidate should have strong hands-on experience with Zuora Billing configuration, billing workflows, integrations, invoicing, and subscription-based business models.This role requires someone who can understand business requirements, translate them into Zuora solutions, work closely with technical and business stakeholders, and support end-to-end billing processes.Key Responsibilities:- Analyze business requirements related to subscription billing, invoicing, payments, amendments, renewals, cancellations, and revenue processes.- Configure and maintain Zuora Billing based on business and functional requirements.- Work with subscription-based billing models including recurring, usage-based, one-time, and hybrid billing scenarios.- Configure billing rules, product catalog elements, rate plans, charges, billing schedules, invoices, and related workflows.- Understand and support end-to-end order-to-cash and subscription-to-revenue processes.- Work with stakeholders to define billing requirements and translate them into functional specifications.- Support integrations between Zuora and CRM, ERP, payment, tax, revenue, and other enterprise systems.- Analyze billing and invoicing issues and coordinate with technical teams for resolution.- Validate billing calculations, invoice generation, amendments, renewals, credits, adjustments, and account changes.- Support revenue recognition processes and understand their impact on billing and finance operations.- Prepare functional requirements, process documentation, test scenarios, and business validation cases.- Participate in SIT, UAT, regression testing, defect analysis, and production issue resolution.- Collaborate with Finance, Revenue Operations, Product, Engineering, QA, and other business teams.- Identify opportunities to improve billing processes, automation, controls, and operational efficiency.Candidate Profile:- 5+ years of overall experience in business systems analysis, billing systems, or related technology roles.- 3+ years of relevant hands-on Zuora Billing experience.- Strong practical knowledge of Zuora Billing configuration, workflows, and integrations.- Good understanding of subscription billing and SaaS business models.- Strong knowledge of invoicing, billing schedules, amendments, renewals, cancellations, credits, and adjustments.- Understanding of revenue recognition and finance / revenue processes.- Experience working with CRM, ERP, payment, tax, or other downstream / upstream integrations is preferred.- Strong requirements gathering and functional documentation skills.- Experience in Agile delivery environments and working with cross-functional teams.- Good analytical, problem-solving, and stakeholder management skills. (ref:hirist.tech)