Milestone Technologies - Senior Technical Business Analyst

We are seeking a senior, technically strong Business Analyst to support our Claravine product team in a fully Agile environment. This role will serve as the primary BA and a close partner to the Product Owner, combining business analysis, Claravine administration, technical documentation, and product delivery support.Key Responsibilities : - Partner with the Product Owner on product discovery, prioritization, backlog refinement, sprint planning, sprint reviews, and release delivery.- Elicit, analyze, and document business and technical requirements; create epics, user stories, acceptance criteria, process flows, data mappings, and decision records.- Administer and support Claravine capabilities related to metadata, taxonomies, naming conventions, templates, fields, lists, validation rules, datasets, permissions, and workflows.- Understand the end-to-end architecture, including Claravine integrations, APIs, upstream and downstream systems, and data flows; translate effectively between business and technical teams.- Ensure each initiative has clear business value, an accountable business owner, agreed scope and priority, measurable success criteria, and stakeholder approval.- Maintain strong Jira hygiene, including ticket quality, ownership, status, dependencies, risks, sprint and release data, and end-to-end traceability.- Maintain current functional, technical, and operational documentation in Confluence; coordinate UAT, business sign-off, release readiness, and stakeholder communications.Required Experience : - Mandatory : Proven, hands-on production experience with the Claravine or similar platforms; general metadata experience or platform familiarity alone is not sufficient.- Strong or proven expertise or experience in metadata management, taxonomy design, data standards, naming conventions, validation rules, and data governance.- Senior-level Business Analyst experience within Agile product teams, with advanced working knowledge of Jira and Confluence.- Strong technical background in system architecture, APIs, integrations, data models, data mapping, and end-to-end data flows.- Strong product and business-value mindset, with the ability to challenge unclear requests and secure alignment with business partners.- Excellent stakeholder management, facilitation, communication, documentation, organization, and attention to detail.- Experience in MarTech, AdTech, digital analytics, or campaign metadata is preferred. (ref:hirist.tech)