Senior Operations Manager - Kolkata

Senior Operations Manager

Location: Kolkata

Experience: 3+ Years

Industry: Technology & Luxury Goods Logistics

Job Type: Full-Time

Salary: Open to discussion for the right candidate

Job Overview

We are hiring a Senior Operations Manager to manage end-to-end import, logistics, supply chain, and domestic delivery operations. The role will involve close coordination with Accounts, Sales, freight partners, and customs agents.

Key Responsibilities:

• Manage imports, freight coordination, shipping lines, customs clearance, and duty payments .
  
• Handle Bill of Entry (BOE), knock-offs, and import documentation .
  
• Coordinate with Accounts for LCs, bank documentation, and duty payments .
  
• Manage domestic freight partners, negotiate rates, and verify logistics charges.
  
• Coordinate with Sales on stock availability, lead times, and delivery updates .
  
• Monitor inventory movement and ensure timely deliveries.
  
• Identify opportunities for cost optimization and process improvement .
  
• Supervise and mentor the Junior Operations Associate.
  

Requirements

• 3+ years of experience in Operations, Logistics, Supply Chain, or Import/Export.
  
• Strong knowledge of customs clearance, BOE, import documentation, and duty structures .
  
• Experience working with freight forwarders, shipping lines, and logistics partners.
  
• Good understanding of LCs, bank documentation, and operational costs .
  
• Strong communication, negotiation, and coordination skills.
  
• Experience in technology, electronics, or luxury goods logistics is preferred.
  
• Based in or willing to relocate to Kolkata .
  

Benefits

• Opportunity to work with premium technology and luxury brands .
  
• Leadership role with ownership of end-to-end logistics operations.
  
• Opportunity to work across international imports and domestic supply-chain operations .