Recruiter

The Recruiter is responsible for screening and rescreening panelists according to the correct specifications through telephone conversation. They are also responsible in ensuring that the panelists have a clear understanding of the research project specifics, including the correct date/ time, methodology, length of interview, their commitment, and compensation.

Requirements

• Make outbound calls to conduct structured surveys

• Record participant responses into our platform

• Understanding various types of methodologies SAGO handles

• Reviewing and having a general understanding of the overall screener and research objective.

• Properly pronounce and have at least some awareness of the products, medications, conditions or topics being discussed in the screener.

• Monitoring study quotas • Interact, correspond, and maintain effective communication with team members

• Follow up on initial contacts; detail oriented

• Ability to manage time/flexibility/organized

• Other duties as assigned

CORE COMPETENCIES:

• Ability to multi-task

• Excellent verbal and written communication skills

• Ability to work independently as well as with a team

• Strong telephone skills

• Strong basic computer and typing skills

• Dependable and responsible

• Work with minimal supervision

• Exhibit sense of urgency

QUALIFICATIONS

Education:

• High School Diploma or equivalent

Experience:

• 0-6 months customer service, administration or call center experience preferred

• Immediate Joiners preferred

Computer Skills:

• Microsoft Office/Computer Literate

Benefits

• One side Drop Cab Facility for up to 50 kms from Office location.
• Free gourmet Tea/ Coffee on the house.
• Extensive Mediclaim Benefit.