D365 Finance & Operations (D365FO) - Finance Functional Support (L1/L2)
Mindzer Systems
D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2) Company: Mindzer Systems Location: India (Remote/Hybrid — may require working from our India office when needed) About Mindzer Systems Mindzer Systems is a technology consulting firm specializing in Microsoft Dynamics 365 implementations—especially Finance & Operations (D365FO) —and cloud-based business solutions. We foster a supportive environment built on collaboration, ownership, and continuous growth. Role Overview We are hiring a D365FO Finance Functional Support Specialist (L1/L2) to support day-to-day operations for D365FO Finance. This is a support-focused role (not a pure implementation role). The ideal candidate has 2+ years supporting D365FO Finance and is familiar with India localization concepts and compliance flows . Important: Candidates must have proven D365FO Finance support exposure and familiarity with India localization. Key Responsibilities Provide L1/L2 functional support for D365FO Finance modules ( GL, AP, AR, Cash & Bank, Fixed Assets , etc.) Troubleshoot common issues: posting errors, settlements, workflow issues, rounding differences, master data problems Support end users, document fixes, and maintain FAQs / knowledge base Coordinate escalation to internal functional/technical teams or Microsoft when required Assist with testing and validation for patches, hotfixes, and enhancements Support UAT activities during upgrades or rollouts (as needed) India Localization (Familiarity Required) Must be familiar with the concepts and flows of: GST / RCM TDS/TCS E-Invoice / E-Way Bill Multi-branch taxation basics (as applicable) (Hands-on implementation depth is not mandatory, but the candid
Vacancy posted 23 days ago
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