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NOC Engineer / Network Operations Center Engineer

Full-time

Volante Technologies

Junior IT support role at Volante Technologies in Chennai. Open to freshers; up to 5 years, with a B.Tech, B.E. or B.Sc. Hybrid.

What you'll do

  • Directly safeguard the end-user experience by proactively catching system anomalies before they impact customers
  • Optimize incident workflows by logging, categorizing, and managing the lifecycle of support tickets within ServiceNow, Freshservice, and Jira

What you need

  • ServiceNow
  • Ticketing tools
  • AWS
  • Azure
  • JIRA
  • Troubleshooting

Good to have

  • ITIL
  • Linux
  • Windows
  • SOP writing

Job details

  • Location: Chennai (hybrid)
  • Experience: 0–5 years
  • Education: B.Tech or B.E. or B.Sc or BCA
  • Employment type: Full-time, Rotating shift
  • Languages: English
Vacancy posted 9 days ago
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