Forward Deployed Product Manager
WorkCrew.ai
Role & Responsibilities : What you'll do : - Embed with enterprise customers to understand their business processes, systems landscape, and data, and translate that into concrete use cases for AI agents, automations, and applications.- Build working solutions on the UnifyApps platform yourself, using the no-code builders, integrations, and data layer to ship, iterate, and get to production.- Own the technical and functional design of deployments across systems like Salesforce, Workday, SAP, ServiceNow, core banking and telecom stacks.- Work with customer stakeholders from process owners up to CXOs, and run discovery workshops, demos, solution reviews, and go-live.- Define success metrics for each deployment and hold the deployment to them.- Feed patterns and gaps back to the core product and engineering teams, and turn repeated custom work into platform capability.- Support pre-sales and pilot conversations where deep product depth is needed.Ideal Candidate : - Strong Forward Deployed Product Manager Profile with robust exposure to client facing delivery.- Mandatory (Experience 1) : Must have 4+ years of total experience, including at least 1+ year of experience as a Product Manager/Forward Deployed Product Manager at Sprinklr (previously, not currently employed there), along with recent experience in a Tech consulting company as a Forward Deployed Product Manager, working closely with clients in an onsite or customer-facing capacity.- Mandatory (Experience 2) : Must have a strong track record of client-facing delivery, having run implementations or deployments for large enterprise customers.- Mandatory (Experience 3) : Must have experience running discovery workshops, demos, solution reviews, and go-lives with enterprise stakeholders from process owners up to CXO level.- Mandatory (Tech skill 1) : Must be comfortable getting hands-on able to read API docs, model data flows, write SQL, and reason about system integrations.- Mandatory (Skill 1) : Must have experience working closely with designers, engineers, testers and other stakeholders.- Mandatory (Skill 2) : Must have a bias to build, with comfort in ambiguity and evolving scope.- Mandatory (Company) : Should be an Ex-Sprinklr employee, currently working with IT Services/Tech Consulting companies.- Mandatory (Note) : Candidate should be open to relocate to other cities based on the client requirements as needed.- Preferred (AI Depth) : Exposure to enterprise AI deployments in production, including evaluation, guardrails, and observability of agents. (ref:hirist.tech)
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