Join KOLKATA MNC | International Blended Process
Rs 2 - 4 lakhs p.a.Full-time
2coms
Customer Support Executive – International Voice Process | Kolkata MNC
Location: Newtown, Kolkata
Industry: BPO / ITES / Customer Service
Job Type: Full-Time | Work From Office
Salary: ₹3.85 LPA
Job Overview:
Join a leading global MNC and build your career in international customer support. We are looking for experienced professionals who can deliver exceptional customer service through voice interactions while ensuring customer satisfaction and operational excellence.
Key Responsibilities:
• Handle inbound and outbound calls with international customers
• Resolve customer queries effectively and professionally
• Maintain accurate records in CRM systems
• Meet quality, productivity, and compliance targets
• Coordinate with internal teams for timely issue resolution
Requirements
• Minimum 1 year of experience in BPO / Customer Support / Voice Process
• Freshers are not eligible
• UG / Graduate / PG candidates can apply
• Excellent spoken and written English communication skills
• Comfortable working in rotational shifts, including night shifts
• Must be based in Kolkata and willing to work from the office
Benefits
- Salary: ₹3.85 LPA
Provident Fund (PF), ESIC & Health Insurance - Company-Provided Home Drop Facility
- Premium MNC Work Environment & Modern Office Infrastructure
- Career Growth through Internal Job Postings (IJP)
- Exposure to International Customer Service Processes
Vacancy posted a month ago
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