GCP Tech Support Trainer
Virtusa
GCP Tech Support Trainer: As a GCP QC Support Team Trainer you will design implement and lead training programs for our Cloud Support Engineering team. Your focus is two-fold: maintaining deep technical proficiency in GCP services and ensuring that all support interactions meet our Quality Control benchmarks (accuracy empathy and efficiency). You will bridge the gap between technical know-how and high-standard service delivery. Key Responsibilities Curriculum Development: Create and update training modules covering GCP core services (Compute Engine BigQuery GKE IAM) and QC protocols (SOPs case documentation and communication standards). Onboarding & Continuous Learning: Lead onboarding for new hires and conduct delta training sessions for existing staff when Google releases new features or platform updates. Quality Auditing & Coaching: Collaborate with the QC Analysts to identify skill gaps from support ticket audits. Provide 1-on-1 coaching to engineers who fall below quality benchmarks. Simulated Training: Design hands-on lab environments (using Qwiklabs or sandbox projects) to test engineers on troubleshooting complex GCP scenarios under QC-monitored conditions. Performance Metrics: Track and report on training effectiveness using KPIs such as CSAT (Customer Satisfaction) DSAT (Dissatisfaction) and FCR (First Contact Resolution). Required Skills & Qualifications GCP Expertise: Strong hands-on experience with GCP Console CLI and core services. Certifications: Google Cloud Professional Cloud Architect or Professional Support Engineer is highly preferred. QC Knowledge: Familiarity with Quality Control frameworks ticket auditing processes and SLA management. Instructional Design: Experience building technical training content including slide decks lab manuals and assessments. Communication: Ability to translate complex cloud architecture into simple digestible instructions for support staff. Preferred Qualifications 3 years in a Technical Support or Cloud Engineering role. 1 years in a dedicated Training or Mentorship position. Experience with CRM tools (like Salesforce or Zendesk) and Learning Management Systems (LMS).
- GCP Trainer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...SuggestedFull timeWork at officeImmediate startFlexible hoursNight shift
- ...(ZCP) solutions and general network connectivity Manage class rosters track attendance and collect post-class surveys Provide support and assistance to students as needed Review and provide feedback for new courseware and test hands-on training exercises and delivering...SuggestedLong term contractFull timeHybrid workWork at officeLocal areaRemote job
Zscaler
Bangalorea month ago - ...cybersecurity. Role We are looking for a Senior Technical Trainer to join our Product Management team. This is a hybrid role based... ...and analyzing post-class survey data Provide expert support and technical assistance to students to ensure successful learning...SuggestedLong term contractFull timeHybrid workWork at officeLocal area
Zscaler
Bangalorea month ago Rs 2.52 - 3.96 lakhs p.a.
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Rs 2.5 - 5 lakhs p.a.
Role Description This is a full-time, remote role for a Fitness Coach. The Fitness Coach will be responsible for conducting group exercise sessions, providing fitness training, offering nutritional guidance, and delivering personalized fitness instruction. The Fitness Coach...Full timeRemote jobRotating shift- ...building Indias first fully technology-integrated sports physiotherapy and active rehab ecosystem . We work with some of the best tech tools in the game- VALD, RunScribe, Output; combined with a robust clinical reasoning process, to deliver world-class outcomes to athletes...Immediate start
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Jobaddaa
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Amazon
Bangalore8 days ago - Trainer Generative AI & Automation Start Date... ...Identify learners who need additional support and provide remedial guidance where required... ...environment, especially for first-generation tech learners. Mentor participants through capstone...Full timeImmediate start
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Ethos Life
Bangalore13 days ago Rs 12 - 20 lakhs p.a.
...Job Title: Trainer – Digital Advertising (AST Support) Location: Bangalore / Hyderabad Experience: 4+ Years Function: Digital Marketing / Advertising Training Job Description: We are hiring a Trainer – Digital Advertising (AST Support) to drive...Permanent employment- ...Job Title: AI Trainer – Banking Sector (Employee Enablement) Role Overview: We are... ...guides, video tutorials, and post-training support materials . Collaborate with internal... ...field. ~3+ years of experience in AI/Tech training, corporate learning, or L&D roles...Remote job
- ...management solutions. Our mission is to empower every learner to maximize the value of Okta’s platform and services. The Service Delivery Trainer Opportunity Reporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless...Full timeHybrid workLocal areaWorldwide
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...pass a background check with our client. What youll do asthe (Trainer-Service Desk) The requirements listed below are representative... ...to providing top-tier solutions were just as committed to supporting our own teams. We offer a competitive compensation package where...Full timeTraineeshipZones.
Bangalore19 days ago- ...We are looking for a trainer who is committed to support our rapidly growing Learning and Development initiatives in AMXL India. An individual who is well versed in learning need identification process set program strategy and design customized offerings based on the need...Full time
Amazon
Bangalore3 days ago - Certified Personal Trainer Start Date Starts Immediately... ...goals through personalized training and expert guidance. With a supportive environment and state-of-the-art equipment, we focus on empowering...Full timeImmediate start
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New Relic
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Omega Healthcare Management Services
Bangalore14 days ago Rs 22000 - Rs 28000 per month
Be one of the first to applyWe are looking for an enthusiastic and passionate Soft Skills Trainer to join our team at Narayana Group of Schools. The trainer will be responsible for conducting engaging and interactive sessions to help students develop essential life skills such as communication, confidence...Full time- ...connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI... ...permanent employment. What this opportunity involves As an AI Trainer - Junior Journalist, your work will help train AI models, shaping...Hourly payPermanent employmentTemporary workPart timeFreelance
- ...report to immediately. Role - Specialist- Trainer. Experience- **** 4- 5 years, 2 years... ...revenue for the most innovative tech companies globally through our outsourced... ...cultivating career advancements for our people and supporting them through mentorship, leadership, and...TraineeshipImmediate startWorldwide
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