Average salary: Rs400,000 /yearly

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Search Results: 39 vacancies

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than...

Genpact

Secunderabad
18 hours ago
 ...Finance teams on project financials. Responsibilities . Recommend staffing changes to match the call demand & co-ordinate with the WFM resource daily to ensure adequate staffing is maintained. . Participate in periodic meetings with Operations & the Client .... 

Genpact

Secunderabad
18 hours ago
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Description The Registration & Compliance Operations (RCO) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting...

myGwork - LGBTQ+ Business Community

Secunderabad
4 days ago
Monitor real time queue and proactively highlight if SL is impacted. Involve in client discussions proactively on RTA chat groups. Highlight leakages and utilization drops to service delivery teams on timely basis. Setting up Reporting MIS for New accounts. Managing...

Concentrix

Secunderabad
23 days ago

Rs 3 - 6.5 lakhs p.a.

 ...Below JD for WFM ( Scheduler ) # Develops schedules that effectively deliver staffing levels that consistently achieve service level commitments. # Reviews and processes schedule change requests. # Performs ongoing analysis of current staffing and efficiencies comparing... 

Stalwart Management Consulting

Secunderabad
more than 2 months ago
 ...internal reporting, Aspect reporting, and other tools for use in diagnosing real-time, and intraday performance outlooks. ~ Be the WFM main point of contact for internal and external partners on an intraday basis, ensuring our support centers operate in the most efficient... 

EA Games (Electronic Arts)

Secunderabad
23 days ago
 ...Process Developer - WFM - HIG015816 With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make... 

Genpact

Hyderabad
more than 2 months ago
 ...address critical issues. 6 to 10 years of experience in supporting contact center operations and technology (IVR, ACD, CTI, Routing, WFM and Reporting). Hands-on troubleshooting experience on any Contact Centre solutions/applications Experience in WFM report... 

TTEC Digital

Secunderabad
20 days ago
 ...contacts and plan capacity for worldwide IPV program. • Weekly/Monthly governance on HC utilization. • Constant communication with WFM, business team, finance, senior leadership, operations, recruitment and other internal clients on status of plan vs Actual • Participate... 

Amazon Dev Center India - Hyderabad - A85

Hyderabad
14 days ago
 ...technology teams and other stakeholders to manage critical parameters, employee experience, contingency etc. • Publishing reports of critical WFM and other important parameters to drive efficiency in them and to keep all relevant stakeholders regularly informed. • creating... 

Amazon Development Centre (India) Private Limited

Hyderabad
24 days ago
 ...link to Our Story - About the Job The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network. As Senior Real Time Analyst (... 

24-7intouch

Secunderabad
a month ago
 ...closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time. As a central WFM supply chain manager , you will create efficient, implementable short term staffing plans. You will work closely with business,... 

ADCI HYD 13 SEZ

Hyderabad
a month ago
 ...Internal SL Leadership, MIS Leadership Daily Interaction & Reporting, governance Core Delivery Team & Operations (WFM, Delivery, Quality etc.) Updation and management of data Understanding & Generation of MIS Reports & Dashboards Business... 
Hyderabad
11 days ago
 ...estimations of the customer requirements. Requirements Having total 2-4 Years of experience as Techno functional consultant for WFM domain. Having 1-2 years of experience in Workforce Time & Attendance as Configuration specialist. Good Experience in writing complex... 

GlobalLogic A Hitachi Group Company

Secunderabad
18 hours ago
 ...historical data, manage email queues . Work closely with Operations for daily, weekly & monthly reports . Report all observations to WFM to help change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any . Provide insights on... 

Genpact

Secunderabad
18 hours ago
 ...with outbound dialers, campaign management Experience with WorkForce Management solutions Experience building integrations across WFM, CRM and contact center solutions Experience with communications protocols and APIs such as WebRTC and SIP Experience designing... 

Neuraflash India

Secunderabad
19 days ago
 ...Science, we believe in institutionalizing go-to-market models and not just explore possibilities. An Infor Workforce Management (WFM) job description typically includes a set of responsibilities, qualifications, and skills required for a role related to the... 

Enterprise Minds, Inc

Secunderabad
4 days ago
 ...NOC & another MW NW KPIs within target. • Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM) and raising issues to IPs & maintaining IP environmental requirements. • To carry out cell site/MW/BSC site field level operational... 

Quess Corp Limited

Hyderabad
2 days ago
 ..., supervising adherence to schedule as well as supporting any rostering inquiries for the Customer Service team Key Stakeholders WFM CCLT Contact Centre Teams Key Accountabilities Area 1 (Real Time Management across multiple channels) Use WFM systems to... 

Flutter

Secunderabad
7 days ago
 ...Degree • Master's in Human Resource Management is desirable • 2 to 5 years' application support experience in technical aspects of UKG WFM including: − UKG Workforce Dimensions – Functional Configuration − Device management (clocks, web, handheld etc.) − Reporting,... 

Quess IT Staffing (Formerly known as Magna Infotech)

Secunderabad
a month ago