Rs 3 - 6 lakhs p.a.
...Farelogix experience a plus.
Minimum 18 months of experience in ADM Research for an airline preferred or equivalent
experience in Ticketing and/or Fare Auditing.
Critical thinking with the ability to research ADMs thoroughly, collect and analyze all data
points to...
Rs 50000 - Rs 65000 per month
...JOB DESCRIPTION
Global BPO in Chennai Travel & Ticketing experience or Ticketing experience under the airlines is a must.
Minimum of 6 months to More Experience in Travel and Ticketing with tools " Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus, Corporate experience...
Job Description :- Well-versed with Airline Reservation /Ticketing and Departure Control System (DCS) and Flight Operations.- Strong analytical, decision making and problem-solving skills.- Excellent verbal/written Communication and Client Interaction an added advantage- Knowledge...
Job Overview: We are looking for a talented Customer Service Agent to provide exceptional support to our customers. The ideal candidate will have a passion for delivering excellent service, strong communication skills, and the ability to resolve issues promptly and effectively...
...relationships with clients, through managing and interpreting their requirements
Ability to work with industry clients like semi-conductor, electric vehicles will be and added advantage
persuade clients that a product best satisfies their needs in terms of quality, price...
...verbal communication skills.- Ability to work independently and as part of a team.Plus Skills :- Experience with Kafka and Netflix Conductor (good to have).- Knowledge of Spring AOP, JUnit, and database performance tuning techniques.- Experience with messaging middleware like...
...experience in the Industrial domains such as Oil & Gas or Petrochemical Industry or Power Plants or Food & Beverages/ Pharma/ Semi-Conductor plant or other Industrial projects is preferred with a varied range of project execution.
Demonstrated ability towards load calculation...
...frameworks like Hibernate.- Experience with JMS/Messaging and middleware like IBM MQ or Apache Kafka.- Understanding of Kafka and Netflix Conductor.- Experience with SOAP and RESTful web services.- Experience with version control systems like Git.- Ability to learn and adapt to...
...development and manufacturing of consumer ---, display devices, digital set top boxes, security monitors, network communication, semi - conductors, refrigerators, washing machines and LED lighting, etc. In 2000 --- was listed on the main board of HK Stock Exchange ( HK0751 )....
...What makes us culturally unique?
- We Trust our people like you trust a doctor with your health.
- We Care for our people like a conductor does for his symphony.
- We appreciate Simplicity like you love your mom's food.
- We breathe Innovation that breaks barriers...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...Tech
Experience :12-18 yrs
Salary Annual :Best in the industry
Date Posted :2023-08-29
Industry Type :Wires / Power Cables and Conductors
Keyskill
Channel Sales, B2C Sales, Retail Sales, New Product Development, Strong Networking Skills.
Functions
Sales & Marketing...
...coverage, the clarity of test instructions/SOPs, the quality of the automation, and audit mechanisms (e.g., metrics, alarms, reports, ticketing root causes, etc.). You escalate when automation scripts fail, when tests hit blocks, and when actions needed deviate from SOPs....
...and Offer Solution to customers.
Research, identify, and resolve customer complaints using applicable software.
Route calls and tickets to appropriate resources and Domains who can best support he user,
Document all call information according to standard operating...
...different locations on short team. (Travel and location flexibility)
Willing to Work on Shifts based on the projects need
Resolving the tickets/ queries and servicing them
Display
Lists the competencies required to perform this role effectively:
Functional...
...application User profile data update in target application Raise the user provisioning/de-provisioning request in OIM based on ServiceNow ticket. Co-ordinate with the service desk for ticket creation/routing, as required. Update and maintain the existing SOP s and UAM...
...updated compliance frameworks and regulations.
9. Detail-oriented and proactive individual to oversee the efficient management of our ticketing system, ensuring timely ticket resolution, maintaining accurate records, and ensuring exceptional support to internal teams....
...Providing expert application engineering and troubleshooting services, addressing issues related to book shopping experience (incoming tickets) including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
* Creating and enhancing...
...will be responsible for managing incidents, changes, and problems related to our applications. This includes handling live production tickets and addressing queries from business users. The position requires flexibility to work in a shift-based model.
Key Responsibilities...
...team, Mini Project.
Handle interfaces with both incoming & outgoing IDOC communication.
Create, modify, monitor Batch jobs.
Handle MM/WM related programs in ABAP De-bug mode.
Support handling ticket tools, reports, Solution Manager etc
Let’s grow together....
...Job Description
Some of the key job functions
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Software deployment support in staging and production environments...
...are familiar with
· Explain how monitoring is configured
· Knowledge & Configuration on cloud native monitoring system
Handling tickets and Infra - 3 out of 5
· How they handled Incident, Changes, Request
· Change Process awareness
· What do they normally do when...
...adjustments, new modules)
- Harmonization of local PI ServiceNow and integration in global BNP ServiceNow
- Operation of incoming tickets dealing with ServiceNow (incidents, problems, changes, requests)
- Development and enhancement of both ServiceNow platforms (...
...Production Management to resolve pipeline and workflow issues that are affecting artists and shows.
Delegate and prioritize pipeline tickets for the Studio Pipeline team to adhere to the needs and expectations of Production Management Supervision and the Creative Head....
...helpdesk teams
End user IT Support for hardware and software management, Inventory management, User accounts management.
Address user tickets regarding hardware, software and networking - especially handling escalations and providing the right solution to End-user....
..., Voice biometrics etc.
What you will be doing:
Develop APIs and work on integrating them with other applications (DB, CRM, ticketing tools such as SNOW) as required.
Design/development of Java/J2EE applications
Build CI/CD based pipelines and will be responsible...
...production. As part of this Role, the candidate will work on Release Management tasks & UI L3 issues and requests submitted via JIRA tickets as well as email escalations. Also expected to provide debugging support during technical bridge calls for critical outages and...
...Deliver
No.
Performance Parameter
Measure
1.
Contribution to customer projects
Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2.
Automation
Process...
...tasks will define your success. Some of the key job functions of the support engineer are: - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance...
...as needed.
Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Monitor and improve user adoption.
New user and ongoing user training
Technical documentation
Management of integrated applications...