...Hi-Tech Labs inbound process, you will be responsible for overseeing and managing the day-to-day operations of the inbound customer service team. This role requires strong leadership skills, exceptional communication abilities, and a thorough understanding of customer service...
...future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a 'BPO Team Lead' to join our team in 'Chennai, India ,'
Supervises team ensuring highest quality of service is provided to clients.
.Monitors performance of team and reports results and...
...WALK - IN for EXPERIENCED - CUSTOMER SERVICE / ORDER MANAGEMENT / PROCUREMENT - Retail / BPO Background
Contact Person - HR: Sivashankari
HCL hiring - EXPERIENCED 24th, 25th & 26th April 2024 - Senior Customer Service Representative/ ORDER MANAGEMENT / Procurement...
Rs 3 - 6 lakhs p.a.
JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
...Description
This is a full-time on-site role located in Chennai for a BPO (Business Process Outsourcing) agent at Online Shopping from... ...situations and maintain composure
Experience in customer service or related fields
Proficiency in computer skills and time management...
Rs 2.9 - 3.3 lakhs p.a.
...We are looking for Team Leader for BPO (Sales) Team Handling For more into contact to HR Haritha @ (***) ***-**** or mail to ****@*****.***
Designation : Team Lead (Sales team handling)
Gender : Male or Female
Experience: Minimum 1year experience...
Rs 0.5 - 3 lakhs p.a.
We are looking minimum 8months of experience as Telesales Team lead. For more info contact to HR Kavya-(***) ***-****.
Process : Team Lead (Sales team handling)
Gender : Male or Female
Experience : min 8mon to 1yr experience as Telesales TL experience in voice ...
...Lead Six Sigma Strategy in a dedicated capacity for Insurance Services
Train resources on Lean and Six Sigma
Mentor Lean & Six Sigma... ...Sigma Master Black Belt
6+ years of driving Six Sigma & Lean in BPO/ITES set up
Proficiency in Minitab/JMP
Strong Data Analytics...
• Checks for completeness and appropriateness of source data.
• Involved in fact finding, information search and data gathering.
• Verifies and compiles data. Identifies and resolves routine and recurring problems.
Skills Required
• Ability to analyze and process transactions...
Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
Rs 2.8 - 3 lakhs p.a.
...Hiring Team leader for handling BPO Voice Team. Interested candidates can reach HR Haritha @ (***) ***-**** or mail to ****@*****.***
Process : Team Lead (Sales team handling)
Gender : Male or Female
Experience : Minimum 8months to 1year of experience...
...members on meeting customer goals
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function
• Handle reporting duties as identified by the team manager
• Handle claims processing...
...Roles & Responsibilities of this position are:
•Supervises team ensuring highest quality of service is provided to clients.
•Monitors performance of team and reports results and issues to higher-level leadership.
•Assists team with escalated client or account issues....
...Description:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued...
...4. Quality Assurance and Continuous Improvement:
• Establish and maintain quality assurance processes to ensure that products and services meet or exceed customer expectations.
• Implement corrective and preventive actions to address any quality issues identified throughout...
...find the below job description,
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative...
...We are looking for Senior Quality manager - BPO. For more info contact ****@*****.***
JD for AGM / Senior Manager Quality... ...quality considerations are integrated into all stages of the product/service lifecycle.
F) Lead root cause analysis, investigations for...
Voice Process (BPO) Fresher -2Yrs Experience (Hindi Must) Chennai Location(Preferred Chennai Candidates)
Face To Face Interview
Interested Candidates Kindly Share Your Resume To ( [HIDDEN TEXT]) Kalpana
Rs 3 - 6 lakhs p.a.
JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality ...
1. Data Analysis and Reporting:
• Utilize advanced SQL programming skills to extract, transform, and analyse large datasets from multiple sources.
• Develop complex algorithms and models to calculate pricing averages and identify pricing trends across different product categories...
Responsibilities:
1. Inventory and Assortment Management:
• Maintain accurate inventory levels and assortment by store for oil and battery products.
• Ensure accurate stock levels and assortment settings to meet customer demand.
• Monitor inventory levels, assess stock...
Job Description
Required Voice,Telesales
Work Timing: 9:30 AM to 4:30 PM Salary +Incentive + Bonus 5k 3- Months once Salary Increase Sunday Leave AGE. : 18 to 32 years Tamil Voice Process CONTACT: HR Executive Job Type: Full-time Work From Office Location: Keelkattalai...
Rs 3 - 5 lakhs p.a.
...We are looking minimum 1year of experience as Team lead in a Customer Care BPO either International or Domestic operations related to VOICE.
For more in fo contact HR @ (***) ***-****
Process : Team Leader
Only Male Candidates can apply
Eligibility : Minimum 1year...
...11 p.m
Immediate Joinee Preferred
Experience : 6 to 8 years of experience in inside sales for call center (voice & non voice) service with a focus on the US market
Education : Graduate
Job Location: Chennai Work From Office only
Interested candidates can apply...
Rs 0.5 - 4 lakhs p.a.
...We are looking minimum 1year of experience as Team lead in a Customer Care BPO either International or Domestic operations related to VOICE.
For more info contact to HR Kavya-(***) ***-****.
Process : Team Leader
Eligibility : Minimum 1year of experience as Team lead...
...About Client:
A leading Insurance BPO
Job Responsibilties:
The Head of Delivery Insurance will plan direct and oversee ensuring development and implementation of efficient Opearations and cost effective systems to meet current and future needs of the organization...
1. Interact with customers over a call to understand the concerns and queries. 2. Provide prompt and appropriate solutions. 3. Capture customers conversation in tools. 4. Escalate customers concern to the authorized department. - Must be fluent to speak in any language candidates...
...(Blended)Â Communication Skill: Excellent communication needed in English and Hindi
Education: Higher secondary.
Experience: Minimum 8 months BPO experience required
Work Timing: 9 am to 9 pm rotational (No Night Shifts)
Week Off: Rotational, 6 days working...
...Qualifications:
- Minimum of 20 years of experience in business leadership roles, ideally in multilocation Domestic and International BPO Operations, with exposure to Healthcare, BFSI, etc.
- Strong communication, analytical, decision-making, and problem-solving skills....
Responsibilities:
1. Competitive Pricing Analysis:
• Conduct comprehensive analysis to determine competitive pricing strategies for tires and services within the automobile industry.
• Utilize market research, competitive intelligence, and internal data to identify pricing trends,...