Search Results: 39 vacancies
...role. Engineering or MBA will add to the qualification.
Key Responsibilities:
•The incumbent would lead VAS product initiative in SMS, WAP/ GPRS space and emerging new technologies.
•He would also provide pre-sales support to operator sales team.
•The incumbent should...
...Business / Product Owners, Create/Manage Product Backlog (EPICS/User stories) with Acceptance Criteria
Work closely with Leads, POs, SMs, and Dev/testers from other teams and vendors
Provide inputs to design and develop insightful dashboards and reports using...
...to your clients`
SKILLS Must Have
Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
Expertise executing mail / SMS/ Whatsapp / RCS campaigns.
Hands on Configure & Design Adobe Campaign
Programming experience (Javascript / Java / VB / C# / PHP)...
...Responsibilities:
Provide candidate support & success efforts for the Hyreo platform.
Engaging with candidates via calls, emails, and chats
Understand candidate issues, resolve them, and help them realize the value of the platform
Review the candidate queries/concerns...
...Technical Experience with Contact center applications and platform. - Experience in designing and developing Genesys Multimedia solutions(Chat). - Experience in Contact center environment, applications. - Strong business analysis, requirements, design and documentation skills....
...Punjabi/ Bengali
Qualifications:
Bachelors in any field
Experience:
- 2 to 3 years of Experience into core Sales, Telecalling, chat support , or Business Development.
- Experience in the interior designreal estate , Home decor , construction , Architectural design...
...reduction
Investigates first line incidents assigned and identifies the root cause of incidents and problems
Provides telephonic or chat support to clients when required
Schedules maintenance activity windows for patching and configuration changes
Follows the...
...Company Description Picky Assist Inc is a global team of developers located in Trivandrum, specializing in Chat Bot, Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning (ML), Advance Robotics, and Internet of Things (IOT). Our passion is building...
...industry and immigration consultancy. The ideal candidate should possess expertise in visa processing customer handling via email and chat and documentation. Exceptional communication skills with a pleasing demeanor are crucial for this role along with proficiency in English...
...India's fastest-growing startups, with a global user base spanning over 30 countries. Our cutting-edge online classrooms, featuring video chat and collaborative whiteboards, empower students from diverse backgrounds to access top-quality education without geographical...
...Web Services- Experience working with payment gateways- Experience with AWS Lambda, API gateway, SES and other services- Developing server side REST API using PHP or Java- Experience with third party integration with GSP providers, SMS messaging providers (ref:hirist.tech)
...Responsibilities:
Customer Assistance:
Respond promptly and professionally to customer inquiries via multiple channels, including phone, email, chat, and social media platforms.
Provide accurate information and guidance on EduBrisk products, services, features, pricing, and...
..., Answer Their Questions, And Encourage Them To Enroll In Our Courses.
Responsibilities
Verification of leads
Tele calling
SMS, WhatsApp, Email marketing
Organizing promotional events
Converting the leads as admissions
Building a relationship of trust and...
...equipment’s to keeptrack of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/chat/ IMS), ensuring right solutioning as per the defined resolutiontimeframe
#
#
~ Perform root cause analysis of the tickets...
...standard and process meeting the bigger picture goal of Insurance and Travel divisions for all customer touch points like Telephone, emails, chats etc.
* Customer engagement (customer survey, customer segmentation, escalation management, post sales personalized customer...
...Job description : - Interacting via various channels, such as live chat, emails, social media and direct calls - Modifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements...
...the globe and perform basic troubleshooting.
Initiates follow up calls with customers.
Responding to client IT support requests via chats, calls, and tickets.
Providing technical support via remote access.
Update and monitor ticketing systems.Essential requirement:
Excellent...
...standard and process meeting the bigger picture goal of Insurance and Travel divisions for all customer touch points like Telephone, emails, chats etc.
* Customer engagement (customer survey, customer segmentation, escalation management, post sales personalized customer...
...and analysis to provide technical support to clients/customers.
5. Provide technical support to clients/customers through emails, chats, and calls.
6. Participate in project meetings and provide updates on progress.
7. Continually update technical knowledge and skills...
...manager of Customer Support. In this role, you will be responsible for resolving Infoblox customers' questions through phone calls, email, chat, and support tickets. You will be the first point of contact for our global customers and will collaborate with various teams to find...
