Search Results: 4 vacancies
Job Description :
Ensure rectification of Customer queries and complaints within timelines
Resolution of Gold / Account irregularities .
Ensure timely updating of the legal matters in the Legal Software and seek guidance from legal teams in ZO/HO
Timely reporting...
...Responsibilities
Business & Finance Management
Client Centricity & Business Metric Management
Contractual Management
IBPO Business Operations & processes
Knowledge of Operations Management
Quality, Knowledge & Continuous Improvement Management
SLAS & Performance...
...Problem solving skills, Data Analysis
. Good Communication Skill and Comprehension skill
. Ability to handle governance calls with internal and external stakeholders
. Good command over MS-Excel and MS-PowerPoint
Preferred Skills:
Operations,Quality,Insurance
...repeat business or referrals.
o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
o Optimize team productivity by effectively managing the team of relationship managers so as to...