Search Results: 106 vacancies
...Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments...
...MySQL, or another backend programming language.
~ Experience working directly with external customers and/or clients via email, chat, phone, or video.
~ Ability to plan for, train, and up-skill team members and peers on an ongoing basis.
~ Not required, but good...
Rs 2.3 - 6 lakhs p.a.
...support to customers for SaaS product implementation and product related queries
Troubleshoot and resolve customer inquiries via phone, email, and chat
Collaborate with the product development team to escalate and resolve complex issues
Document and track customer issues...
Rs 6 - 12 lakhs p.a.
...addressing customer needs and pain points 13. Collect prompt and accurate feedback from customers 14. Responding to customer queries via chat, phone, or mail 15. Reporting customer feedback to Support Manager or Project Manager 16. Document the solution in Knowledgebase system...
...join our team as Customer Support Executive. As a Customer Support Executive, you will handle customer queries accurately via phone, email or chat on time.
It is a full time job and is suitable for the candidates with the experience of 1 - 3 years in Customer Support Role...
...Administering and helping to manage Clientu2019s Product support for the customers who call/chat or email in the support center.
~ u2022 Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
~ u2022 Client products to...
...computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.
Properly escalate unresolved issues to appropriate internal teams (e.g. software...
...respond with appropriate action/delivery.
How you will thrive and create an impact
Primary contact with customers by email/fax/chat/phone concerning orders, returns, shipments and products.
Receive and enter phone, fax, email and chat orders.
Call/Email customers...
...who can manage Help Desk tickets in a timely manner.
· The responsibilities include responding to customer issues via phone, email, and computer chat, providing customer assistance, documenting customer interactions, and running diagnostics to resolve customer-reported issues...
Rs 6 - 9 lakhs p.a.
...customer needs and pain points
15. Collect prompt and accurate feedback from customers
16. Responding to customer queries via chat, phone, or mail
17. Reporting customer feedback to Support Manager or Project Manager
18. Document the solution in Knowledgebase system...
...Evaluate and improve the process understanding the need of each clients in order to deliver delightful experience.
Responsible for live Chat & Converting & Maintaining leads from the source.
Vet the leads based on quality.
Ensuring the accuracy and completeness of the...
...provide meaningful insights into the daily technical
issues of our clients.
Responsibilities:
● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar...
...centric development environment - DockerProficient in working with any one of cloud : AWS/GCP/ AzureGood to have :- Hands-on experience with Chat GPT, LLAMA, and other AI , understanding of GPU memory management. ,building custom ETL scripts, used Logstash, elasticsearch has...
...skills to make an impact by contributing to developing a sustainable future for the generations to come we would be delighted to have a chat with you to explore how you can fit with the team at TrusTrace.
Experience: (3 6 Years) The successful candidate will have...
...of code versioning tools (such as Git)
Strong understanding of PHP back-end development
Implementation knowledge for Open AI and Chat GPT
Knowledge of different page builders like Elementor, WPBakery, Good Layers, etc.
Different Plugins used for optimization like...
...Excellent Verbal and Written Communication skills.
Good logical reasoning & analytical skills.
Able to interact with customers via chat, should be able to answer servicing questions.
Able to work in rotational night shifts
Required Candidate Profile
Graduate...
...skills to make an impact by contributing to developing a sustainable future for the generations to come we would be delighted to have a chat with you to explore how you can fit with the team at TrusTrace.
Experience: (6 8 Years) The successful candidate will have...
Rs 45000 - Rs 60000 per month
...procedures.
Managing the admissions and onboarding for the organization.
Organizing and inputting information to databases.
Handling phone calls and emails from prospective parents, students, patients, or clients.
Planning and coordinating with the admissions team about...
...thoroughly and on time.
Lead renewal interactions with assigned Responsive customers through various communication channels like email, phone, video calls, and in-person meetings.
Identify additional revenue-generating opportunities. Pass these opportunities to the Account...
Rs 13000 - Rs 17000 per month
...issues and resolve them in a timely and efficient manner.
Support represent interact with customers on a variety of channels such as phone, email, and ensure that all valid customer concerns are being dealt with immediately.
Processing excellent product knowledge to...
