Average salary: Rs407,904 /yearly
More stats You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within...
Job Role Description:
# Customer Support for telecom, retail and banking, insurance segment.
# Maintain the reports accurate.
# Involved in Providing Email and chat Customer support to External End Users and External Commercial Account End Users 4G network support across...
...Job Description - International Sales Process. - Responsible for UK client, handling queries, appropriate assistance. - Patience when handling... ...Preethi on (***) ***-**** Role: Customer Retention - Voice Industry Type: BPO Department: Customer Success, Service & Operations Employment...
...mobile / hidden_mobile / hidden_mobile For Details
CSR VOICE - Bangalore
Hiring for Customer Support International Voice Process @ Bangalore
Greetings from PERSONAL NETWORK !!!!
Post : Customer Support...
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or ...
Job Role Description:
# Customer Support for telecom, retail and banking, insurance segment.
# Maintain the reports accurate.
# Involved in Providing Email and chat Customer support to External End Users and External Commercial Account End Users 4G network support across...
...Hiring for BPO international voice and non voice process
Day Rotational shifts
Location-Banglore
Work From Office
Immediate joiners
Good English and Hindi( any south Indian Language would be an added advantage)
All UG /Grad Freshers and Experience
CTC from...
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
The team reviews service requests based on the predefined ...
DREAM HIGH. ACHIEVE HIGHER.
Greetings from PERSONAL NETWORK
About Client : An MNC is a global management consulting, technology services and outsourcing company, with more than 249,000 people serving clients in more than 120 countries. Combining unparalleled experience...
...World's Best Outsourcing Advisor" by the International Association of Outsourcing Professionals... ...years.
Avasant Research is an industry-leading voice and regularly publishes syndicated... ...tech product and platform companies in the BPO and digital technologies spaces to advise...
...Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users....
...look at situations from several points of view.
Communication Excellent oral and written communication skills; able to deal with internal and external customers at all levels via email, to ensure successful communication via active listening and probing questions.
High...
...a dynamic company that bridges the gap between graduates and companies.
Qualifications and Skills
~1-3 years of experience in BPO training
~ Strong communication and presentation skills
~ Knowledge of BPO processes and operations
~ Ability to engage and motivate...
...Hi,
We are having the opening for the Quality Analyst for the BPo, Any Graduate with English and Hindi can apply,
Managing the service levels as defined in the SLA.
Managing C-SAT & Quality score.
Conducting Service Review Meetings.
Managing Customer Expectations...
...Job Overview
Lead and manage a team in a dynamic BPO environment at Domestic BPO in Mumbai, Pune, or Bangalore.
Full-Time position with 1-3 years of experience. Competitive salary package. Join a company with a strong team for training and placements.
Qualifications...
...We are currently hiring for Customer Service Representatives for immediate joining. You will be a part of an international BPO, handling voice processes for a top multinational company in Bangalore. As a Customer Service Representative, your role will be to provide exceptional...
...the oepning for the Team leader position at BPO.
1. Handling of escalation calls & able... ...inputs in Revenue generation through new leads / cross sell / renewal collections/ Retention... ...& In house IT for Closure. Incase of internal issue to share RCA with Client
6. Checks...
Handling incoming and outgoing customer calls.
Resolving customer issues and queries.
Maintaining customer relationships.
Providing product and service information.
Following communication guidelines and policies.
...We are haring for the Team leader for the BPO,looking Immediate joiner
Need fluent English and Hindi
We are giving a free jobs.
Work from Office
Qualification: Any Graduate
Experience: 5 years of overall BPO experience and 2 years as TL on paper is mandatory...
...We are looking for BPO Operations head
JD:
Mandatory Domain experience : Travel hospitality banking Insurance.
Roles / Responsibilities
Seasoned professional with more than 16 years in the Outsourcing Business.
Industry experience and relationships should...
...Post :- Customer Care Executive Location : - Bangalore Salary :-28 CTC Education and Essential Experience: - 6 months BPO or Travel experience - Graduate / Undergraduate - Excellent Written and spoken communication, - Computer Skills ability/experience using computer applications...
...Assistant Manager Operation BpO
Expertise in driving team to achieve process SLAs, productivity and quality targets
within the... ...Ownership to get Tech issues of the process resolved without breaching SLA.
Leading a team of agents and motivating them to achieve team SLA...
Are you passionate about sales and ready to take your career to the next level ? We're seeking dynamic individuals to join our team in Bangalore work from office ! Qualifications : Graduate degree CTC : 8.4+INCENTIVES - Age upto 30 years - Excellent English communication skills...
...Success Manager - We are looking for a Customer Success Manager to lead our customer service and experience initiatives. The person... ...customer queries. - Handle customer escalations including following up internally and externally to ensure resolutions wherever necessary. -...
...Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users....
URGENT HIRING FOR :
REQUIREMENTS-
Qualification : Any Graduates
Candidate should be fluent in Hindi and English ( Versant Level 4 )
6 Days Working
Rotational Shifts : ( 7am -8 pm - Females )
( 7 Am - 12 AM - Males )
1 Rotational Off
Work From Office
CTC...
...resources knowledge
Negotiation skills for offer management
Roles and Responsibilities
Source and attract candidates for BPO positions
Interview candidates and assess their qualifications
Coordinate with clients to understand hiring needs
Build a strong...
...an opening for a Quality analyst for the Bpo.
Interested can apply today.
Participates... ...and provides trend data to CS team lead and manager.
Uses quality monitoring data... ...expectations.
Provides actionable data to various internal support groups as needed.
Provides...
...Candidate,
Greetings for the day!!!
Trove Consulting t is a leading Career guidance firm, recruiting manpower for the top MNC's .... ...Voice/Semi Voice/Technical Support & Customer Support Process in BPO domain for leading MNC's.
Please find the below.
Process...
*Configuration of new plan templates and/or Provider contracts in the client system
*Installation and maintenance of new plans for new accounts
*Ensuring accurate and timely completion of configuration to meet or exceed client SLA
*Processing daily volume of plan installatiosns...