Average salary: Rs287,416 /yearly
More statsSearch Results: 4,000 vacancies
...Understanding of VOIP and Networking Fundamentals
~ Experience and understanding of technical troubleshooting processes
~ Familiarization of internal departmental coordination as a part of troubleshooting workflow
~ Familiarization of third party vendors to resolve incidents &...
...professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users....
...for the people who work here. NTT DATA, Inc. currently seeks a “BPO Team Lead” to join our team in “Chennai, India ,”
Supervises team... ...pay discussions of team members.
•Interacts with clients and internal departments to resolve issues.
•Leads staff to complete assignments...
...workforce.
•Responsible for career development / planning, performance and pay discussions of team members.
•Interacts with clients and internal departments to resolve issues.
•Leads staff to complete assignments using established guidelines, policies, and procedures.
•...
...Mega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 16th, 17th & 18th Apr 2024.
NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*
Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,
Elcot Sez...
..., Guatemala, Colombia, The Philippines, Jamaica, and Athens. Job Description : Function : Customer Service - Customer Service - International BPO Responsibilities : - Provide support and resolve issues via EMAIL and other electronic communications. - Build credibility and trust...
Rs 3 - 6 lakhs p.a.
JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
...We are looking for Senior Quality manager - BPO. For more info contact ****@*****.***
JD for AGM / Senior Manager Quality... ...American Society of Quality (ASQ)
2. Six Sigma Certification from International Association of Six Sigma Certification (IASSC) or ASQ)
3. ISO 9...
Rs 3 - 6 lakhs p.a.
JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality ...
...translates to appropriate solutions
Interacts with customers and internal departments to resolve issues
Ensures accurate and timely... ...Requirements & eligibility Criteria:
~8+ Years of experience in Banking BPO is preferred
~ University degree or equivalent that required 3+...
Rs 0.5 - 3 lakhs p.a.
We are looking minimum 8months of experience as Telesales Team lead. For more info contact to HR Kavya-(***) ***-****.
Process : Team Lead (Sales team handling)
Gender : Male or Female
Experience : min 8mon to 1yr experience as Telesales TL experience in voice ...
Rs 2.9 - 3.3 lakhs p.a.
...We are looking for Team Leader for BPO (Sales) Team Handling For more into contact to HR Haritha @ (***) ***-**** or mail to ****@*****.***
Designation : Team Lead (Sales team handling)
Gender : Male or Female
Experience: Minimum 1year experience...
...Job Title: KPO/BPO
Job Location: Chennai
Client: HP
Eligibility Criteria:
02 years of experience in BPO/KPO order booking... ...regarding order status and inquiries.
Collaborate with internal teams to resolve orderrelated issues.
Requirements:
Excellent...
...Company Description
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Role Description
This is a full-time on-site role located in Chennai for a BPO (Business Process Outsourcing) agent at Online Shopping from Flipkart. The BPO agent will be responsible for handling customer...
...Overview Treeline is a boutique provider of tailor-made services in BPO, KPO, ITO, RPO, and Consulting Practices serving clients in India... ...exemplary services and solutions.
Job Overview
Senior IT Internal Auditor role with 7 to 10 years of experience in Chennai, Tamil...
Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
...for complex or escalated customer issues, resolving them effectively and efficiently. 3. - Process Optimization : - Collaborate with internal stakeholders to streamline and optimize inbound processes. - Implement best practices and standard operating procedures to improve efficiency...
...software tools
• Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers
• Experience in a role that required a focus on quality including attention to detail, accuracy...
• Checks for completeness and appropriateness of source data.
• Involved in fact finding, information search and data gathering.
• Verifies and compiles data. Identifies and resolves routine and recurring problems.
Skills Required
• Ability to analyze and process transactions...
...results
Required Skills for this role include:
Certified Six Sigma Master Black Belt
6+ years of driving Six Sigma & Lean in BPO/ITES set up
Proficiency in Minitab/JMP
Strong Data Analytics skill set is required
Strong verbal and written communication...
